Counselor Coordinator at Hire Connection Staffing Inc.

Hire Connections is collaborating with a Faith-Based, Non-Profit organization in search of a Counseling Coordinator to join their team. This individual will provide support to the Director of Clinical Supervision and Training and assist the team of Counselors. Responsibilities include administrative support such as scheduling, communication, coordination, meeting preparation, and department management. The role entails day-to-day coordination and communication, managing details and data, and comfortably engaging with all clients.

Major Areas of Responsibility:

• Leader Engagement:
  • Act as a point of contact for Leaders seeking counseling services
• Engage in pre-counseling initial consult with Leaders, determining level of interest and commitment, general issues seeking treatment for, obtaining personal information and assisting with Leader Counseling Forms
  • Identify and engage in active recruitment efforts to engage Leaders in mental health support
  • Communicate the availability and opportunities of counseling services offered to clientele
  • Build and maintain relationships with Program Team staff and Leaders, along with the Counselors and Spiritual Development Team.

• Administrative Support:
  • Support Leaders enrollment in Medicaid
• Support implementation and entry of Medicaid mental health charting and billing

• Assist in scheduling counseling sessions and maintaining accurate records of client appointments.
• Handle initial inquiries and intake processes for potential clients, ensuring all necessary paperwork is completed.
• Manage the organization and maintenance of client files and confidential information in accordance with relevant regulations.

• Coordination with Clinical Team:
  • Serve as a liaison between the Director of Clinical Supervision & Training, counselors, and other staff members.
• Facilitate communication and collaboration among team members to ensure the smooth operation of counseling services.
• Coordinate training sessions, workshops, and professional development opportunities for counselors as directed by the Director of Clinical Supervision & Training.

• Project Coordination:
  • Support the execution of various projects within the Spiritual Development Department.
• Collaborate with team members to ensure project timelines and deliverables are met.

• Resource Management:
  • Assist in the management of departmental budgets, expenses, and financial documentation.
• Other duties as assigned

• Bachelor’s degree in psychology, Administration, or similar fields
• Must have 1-3 years of experience
• Strong ability to communicate thoughtfully and effectively to a wide variety of audiences
• Engaging, charismatic personality and strong comfort level working with people with mental health challenges
• Understanding of Medicaid and mental health billing preferable
• Bi-lingual skills preferred
• Highly professional written and verbal communication skills     
• Ability to protect and appropriately handle confidential information           
• Excellent organizational abilities and attention to detail.
• Ability to work independently and collaboratively within a team.
• Ability to problem-solve, multi-task, complete work on time and work independently
• Proficient in Google G Suite and other software.
• Deep passion for the mission and values.
• Must provide a working laptop (PC preferred) and smartphone.

Hours, Compensation and Benefits
Hours: 40 hours/week: Monday - Friday 8:00am - 5:00pm, occasional other hours as scheduled.
Salary/Wage : $55,000 - $66,000 annually
Performance Bonus: Up to 5% of salary
Vacation: 15 days per year, plus the office is closed Christmas Day - New Years Day and staff have limited duties
Sick Days: 6 days per year
Insurance Benefits: Health, dental, vision, workers compensation, unemployment, short term disability, long term disability