Cosmetic Sales Coordinator - RL Center for Cosmetic Surgery & Medspa

SUMMARY OF POSITION

The Cosmetic Sales Coordinator (CSC) position is responsible for promoting, educating, and providing consultations for current, new, and prospective patients on the services, procedures, client programs, and retail items offered by the practice, with the ultimate goal of maximizing the appointments scheduled at RL while minimizing any opportunity loss. The CSC will be a patient advocate by being knowledgeable in all areas of the practice covering surgical and non-surgical treatments and will strive to ensure strong relationships are created between current, new, and prospective patients of the practice. The CSC is responsible for managing all leads (new and established), conducting patient consultations, supporting inbound calls, scheduling appointments, and ensuring practice documents, policies, and appointment requirements are met prior to each patient visit.

KNOWLEDGE, SKILL, & EXPERIENCE REQUIREMENTS

• Minimum High School graduate or equivalent
• Minimum of 2 years' experience in a sales role
• Excellent written and verbal skills
• Excellent at building patient relationships, satisfaction, and loyalty
• Excellent time management skills with ability to meet deadlines
• Exceptional interpersonal and communication skills
• Professional appearance and a positive attitude
• Proficient in computer use, internet, Microsoft Office Suite, Google Docs/Sheets, EMR, general office and photography equipment

WHAT MAKES YOU STAND OUT?

• Associates Degree in Marketing & Sales and/or Communications
• Business-to-consumer sales experience
• Demonstrated ability to meet sales goals and targets
• Strong background in aesthetics, laser, dermatology, or plastic surgery
• Strong working knowledge of Nextech EHR Software