Corporate Vice President, Enterprise Learning & Development, GenAI - New York Life Insurance Company

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Role Overview:

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops, and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, or fostering a vibrant workplace culture, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life a destination employer for generations to come.

This is an exciting opportunity to join New York Life’s (NYL) enterprise Talent & Leadership Development Center of Excellence. This team has a strong legacy of developing employees at all levels of the organization; equipping them with foundational and emerging skills required to role model our company values and deliver on optimal business outcomes.

The Learning & Development team is seeking an experienced L&D leader with deep expertise in professional skills development to join their team. The successful candidate will have proven experience leading successful enterprise skill building programs, specifically in GenAI, in large and matrixed organizations. They will have expertise in defining learning and skill priorities and designing and delivering engaging, innovative and impactful training programs to equip professional level employees with capabilities to successfully navigate in the workplace and maximize their impact at the organization.

As the Corporate Vice President, Enterprise Learning & Skill Development, you will be at the forefront of shaping and driving our organization’s approach to enterprise learning & skills development. You will be responsible for developing and delivering a suite of foundational and advanced skill building learning content, programs and toolkits in a variety of modalities designed for employees at all levels of the organization. This role requires a strategic and innovative approach balanced with strong operational execution. The ideal candidate must have a deep understanding of adult learning theory and practice, exceptional program management skills, and an ability to influence and collaborate effectively with stakeholders and executives.

This position reports to the VP, Learning & Development.

What You’ll Do:

• GenAI training:
  • Develop GenAI Learning Strategy by collaborating with SMEs to develop understanding of learning needs and develop holistic strategy for GenAI learning for all employees.
  • Lead the GenAI Learning program, ensuring it meets scope, timeline, and budget, while engaging stakeholders for feedback and progress updates.
  • Create and deliver engaging GenAI learning content that is relevant, up-to-date, and accessible in various formats.
  • Support GenAI adoption through change management and practical applications for daily work.
  • Develop rollout strategy and partner with internal parties.
  • Identify, collaborate, and manage vendors as needed.
• Strategic Planning:
  • Develop and execute a strategic vision for enterprise-wide skill development that aligns with New York Life’s culture, behavioral expectations and equips employees to create conditions for high-performance.
  • Continually identify and calibrate enterprise skill development priorities through assessments, feedback, focus groups and strong partnership with HR, business leaders and stakeholders across the organization.
  • Partner across the organization to develop and execute a learning strategy to upskill the New York Life workforce on skills of the future, including Generative AI and emerging technologies as our external landscape evolves and new skills emerge.
• Program Design & Delivery:
  • Create and maintain a robust open curriculum live learning series that aligns with priority skill focus areas for the organization.
  • Integrate best practices, external perspective and innovative approaches to ensure programs are impactful and relevant.
• Program Management & Delivery:
  • Create and maintain a robust open curriculum live learning series that aligns with priority skill focus areas for the organization; partnering closely across HR and with Internal Communications to promote and drive engagement with timely learning offerings.
  • Oversee the curation and maintenance of a suite of on-demand learning pathways that are accessible through the online Learning Exchange to support employees with progressive self-paced skill building.
  • Build a comprehensive set of resources and toolkits for early career employees to support them in establishing healthy working behaviors and practices at the onset of their professional careers.
  • Partner closely with the Skills Strategy & Execution team to create and facilitate the delivery of enterprise-wide technical skill development initiatives; building capability in emerging skills, beginning with Generative AI.
  • Integrate best practices, external perspective and innovative approaches to ensure programs are impactful and relevant.
• Learning Community Management:
  • Develop a comprehensive strategy for engaging and leveraging a community of learning professionals who support technical skill development across various areas of the business.
  • Lead the establishment of communities of practice across the NYL Learning Community to share best practices, build consistency across business areas and ultimately drive adoption of enterprise learning within the business.
• Stakeholder Management:
  • Partner with senior leaders and department heads across HR and the business to understand holistic employee development opportunity areas and emerging skill needs to ensure development programming aligns with organizational priorities.
  • Collaborate with Leadership & Management Development team to align foundational professional development offerings to leadership expectations.
  • Work with L&D peer leads to synthesize a holistic L&D roadmap reflecting a comprehensive view of all initiatives and programs to support employee development.
  • Regularly share enterprise learning strategy, priorities and program roadmaps with stakeholders to drive visibility and engagement with key offerings.
  • Act as a trusted advisor and subject matter expert to senior leaders on matters related to professional and technical skill development.
• Program Evaluation & Improvement:
  • Measure and analyze the effectiveness of development programs and offerings, using metrics, feedback and external perspective to continually improve content and delivery.
  • Leverage historical and real-time data when introducing new learning offerings and approaches; continually measuring results to guide decision making and program adjustments.
• Team Leadership and Development:
  • Lead and mentor a team of learning and development professionals, providing guidance, support and professional growth opportunities aligned to their strengths, capability gaps and areas of interest.
  • Foster a collaborative and innovative team environment to achieve enterprise learning & skill development goals and enable an empowered workforce.
• Budget & Resource Management:
  • Engage in budget planning process, providing forecasts for enterprise learning & skill development program and initiatives.
  • Act as the business owner for external vendors; coordinating facilitation support as needed.

The ideal candidate is comfortable working in a large and matrixed enterprise with a dynamic and fast-paced environment.

What You’ll Bring:

• Bachelor’s degree in Business, Human Resources, Organizational Development, or a related field preferred.
• Minimum of 8-10 years of experience in Learning & Development, talent management or related fields, with at least 3 years serving in a leadership role.
• Proven track record in designing and implementing effective professional skill development programs and experiences.
• Deep understanding of development models and adult learning theory and practices.
• Strong project management, communication, presentation, and collaboration skills. Ability to think critically, solve problems, and adapt to changing requirements.
• Passion for innovation and a commitment to staying informed on the latest advancements in learning technologies and training methods.
• Strong analytical and problem-solving abilities, with a track record of measuring and evaluating the success of learning initiatives and experiences.
• Certifications in coaching, assessments or training (e.g. ICF, ATD, or similar).
• Knowledge of learning management systems (LMS) or other developmental tools.

Pay Transparency

Salary Range: $117,500-$200,000

Discretionary bonus eligible: Yes

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners.