Corporate Travel Agent - Bilingual Korean at Nelson Connects
Fishers, IN 46037
About the Job
Corporate Travel Agent - Bilingual Korean
You are a Hospitality or Customer Service professional bilingual in Korean and English.
This position pays: $20 to $22 per hour
Location: Carmel IN Onsite
What you will be doing:
- Make reservations/modify/cancel (hotel, car, shuttle)
- Meet and greet travelers to distribute hotels keys, rental car keys and check head count
- Negotiate with vendors
- Intake of VOC, requests, comments and reflect them to improve service
- Provide general customer service
- Drive to Kokomo office to report status, intake and resolve VOCs and visit vendors
- Collection and maintain documents and assist in month end closing
- Performs other related duties as assigned
What you bring:
- English and Korea bilingual strongly preferred (all of clients are Korean speaking)
- Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer satisfaction.
- Ability to communicate effectively with customers and vendors, and other team members.
- Ability to make decisions based on information available.
- Ability to follow verbal and written instructions within specified time frames.
- Possession of intermediate to advanced MS Office and general computer skills.
- Experience in hospitality industry or customer service industry is preferred
- Valid driver’s license
- Willing to Train
To learn more about the workplace culture and the position, please apply!
For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.
We are Nelson Connects, and our purpose is your success.
#IND-SJ
#Pando
#LI-RC1
About Nelson Connects:
If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.
Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.
California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.
Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + state mandated benefits.
EEO Statement: Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.