Corporate AR/Collections Specialist at Accentuate Staffing
Chapel Hill, NC 27514
About the Job
Accentuate Staffing is currently recruiting for a Hybrid (2 days remote/3 days onsite) Corporate AR/Collections Specialist for our Client located in Chapel Hill. Our client offers a great work culture and flexible hours when working onsite.
.
Job Responsibilities:
- Assist the Accounting Department with invoicing and accounts receivable collection.
- Responsible for accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
- Enhances client relationships while ensuring timely payments.
- Researches and reconciles billing discrepancies and short payments.
- Research customers, contacts and builds processes surrounding accounts receivable best practices for both current and past due accounts.
- Builds strong and professional relationship with customers and applies excellent customer service in a timely manner.
- Makes outbound collection calls in a professional manner while keeping and improving customer relations.
- Escalates unresolved issues to management or internal sales representative.
- Manages mail correspondence to customers to encourage payment of delinquent accounts and maintains list of customers on credit hold.
- Ability to problem solve customer credit risk, collection and billing issues as they arise and work through a solution and or/present options to management.
- Identifies and communicates ideas to improve the collection process.
Job Requirements:
- 2+ years’ Corporate/Business to Business Collections
- Excellent oral and written communication skills
- Excel in problem-solving
SAP strongly desired
- Self-driven
- Excellent time management and organizational skills
- Ability to prioritize and leverage resources successfully
- Comfortable with Microsoft Office Suite
Salary
25 - 30 /hour