Corporate Accounts Receivable Billing Specialist - Monarch Healthcare Management

Corporate Accounts Receivable Billing Specialist

POSITION SUMMARY

Responsible for accounts receivable of specific healthcare and/or assisted living facilities. Interacts with resident's families and health care facility staff.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Manage Assigned Facility and/or Assisted Living Accounts Receivable Accurately and Efficiently 

• Accurately maintains a monthly census.
• Accurately posts cash receipts.
• Processes and sends out monthly statements in a timely manner.
• Processes monthly billings to Medical Assistance by specified deadlines.
• Reviews outstanding accounts and follows through on collections, refunds/affidavits, and Medical Assistance applicants.
• Reads and follows up on information contained in Care Providers newsletters, Noridian, CMS and DHS bulletins.
• Cheerfully assists co-workers in assigned facilities with questions on client accounts.
• Cheerfully and professionally assists clients with questions on their accounts.
• Processes aged trial balance each month after billing and reports on debts.
• Files claims to insurance companies for nursing home residents when necessary.
• Processes Medicare “A” claims (UB04’s) each month and follows-up on any problems.
• Accurately balances Accounts Receivable for assigned facilities and/or assisted living each month.
• Accurately processes all flu/pneumococcal vaccines for assigned facility each year.
• Compiles information needed for fiscal year end audit in a timely and efficient manner.
• Processes Certificates of Rent Paid (CRP’s) by deadline at end of each year.
• Assists with other business office duties as directed.

Therapy Claims Processing: Posting Medicare “B” Insurance / HMO / Private / Medical Assistance

• Reviews billing forms when received from billing contractor.
• Notifies billing contractor of billing problems.
• Processes therapy claims (UB04’s) each Month and follows up on any problems.
• Files Claims to insurance companies for therapy patients when necessary.
• Processes payments from all therapy payors.
• Processes Aged Trial Balances each month and reports on debts.

Promotes and Establishes Healthy Relationships and Uses Professional Conduct with Supervisors, Other Healthcare Professionals, Residents, Families, Visitors, and Co-Workers

• Arrives at work area on time and ready to begin work. Is able to prioritize and be organized and efficient when interacting and communication.
• Follows policy on absenteeism, tardiness, and call-ins as outlined in Personnel Policy Manual.
• Follows dress code and limits personal phone calls.
• Is courteous and cooperative with residents, families, visitors, supervisors, and co-workers.
• Promotes a positive and professional image both in the company and in the community.
• Maintains resident confidentiality at all times. Understands the need for complete privacy of all health care data.
• Abides by and promotes the Continuous Quality Improvement Program of Monarch Healthcare Management.
• Answers phones professionally, directs calls expediently, greets visitors and provides directions as needed.

Maintain Current Levels of Education and Facilitate the Implementation of New Policies and Procedures with the Facility

• Attends meetings as directed to include departmental meetings, Continuous Quality Improvement meetings, etc.
• Attends continuing education/in-services pertinent to your department and designated by the Corporate ADON.
• Attends educational programs on Continuous Quality Improvement, customer satisfaction and other such programs. Participates in inspections and audits as designated.
• Maintains and applies knowledge of current policies and procedures as outlined by Monarch Healthcare Management.
• Is knowledgeable of and abides by the importance of the Residents’ Bill of Rights.

QUALIFICATIONS

Required Skills and Abilities

• Proficient in basic bookkeeping skills.
• Familiar with office equipment and be proficient in computer skills.
• Excellent communication skills. 
• Able to perform essential functions of the position with or without reasonable accommodation.
• Must qualify for employment, after criminal background check, per guidelines of the Minnesota Department of Human Services. 

About Monarch:

Monarch’s mission is to change the way short term rehabilitation and long-term care is delivered. We strive to make patient care and customer service come together, putting the needs of our residents and their families first. We fulfill the communities need for health and housing, in a comfortable well equipped, pleasant home like atmosphere.

We could not provide this caliber of services without our dedicated employees. We value their contributions and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, nice perks, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.