Corporate Accounts Receivable Billing Specialist - Monarch Healthcare Management

Corporate Accounts Receivable Billing Specialist – Assisted Living

POSITION SUMMARY

Responsible for accounts receivable of specific assisted living facilities. Has interaction with resident's families and assisted living facility staff.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Manage Assigned Assisted Living Accounts Receivable Accurately and Efficiently

• Accurately maintains a monthly census.
• Accurately posts cash receipts.
• Processes and sends out monthly statements in a timely manner.
• Processes monthly billings to Medical Assistance by specified deadlines.
• Reviews outstanding accounts and follows through on collections, refunds/affidavits and Medical Assistance applicants.
• Reads and follows up on information contained in Care Providers newsletters, Noridian, CMS and DHS bulletins.
• Cheerfully assists co-workers in assigned facilities with questions on client accounts.
• Cheerfully and professionally assists clients with questions on their accounts.
• Processes aged trial balance each month after billing and reports on debts.
• Files claims to insurance companies for clients when necessary.
• Accurately balances Accounts Receivable for assigned assisted living facilities each month.
• Compiles information needed for fiscal year end audit in a timely and efficient manner.
• Processes Certificates of Rent Paid (CRP’s) by deadline at end of each year.
• Assists with other business office duties as directed.

Marketing and Oversight of Operations of Apartment Complex

• Implements strategies to attract tenants.
• Collects rent, handles delinquent accounts, and maintains accounting records of rental payments.
• Ensures tenants comply with their agreements.
• Works with maintenance regarding apartment repairs and upkeep.

Promotes and Establishes Healthy Relationships and Uses Professional Conduct with Supervisors, Other Healthcare Professionals, Residents, Families, Visitors, and Co-Workers

• Arrives at work area on time and ready to begin work. Is able to prioritize and be organized and efficient when interacting and communication.
• Follows policy on absenteeism, tardiness, and call-ins as outlined in Personnel Policy Manual.
• Follows dress code and limits personal phone calls.
• Is courteous and cooperative with residents, families, visitors, supervisors, and co-workers.
• Promotes a positive and professional image both in the company and in the community.
• Maintains resident confidentiality at all times. Understands the need for complete privacy of all health care data.
• Abides by and promotes the Continuous Quality Improvement Program of Monarch Healthcare Management.
• Answers phones professionally, directs calls expediently, greets visitors and provides directions as needed.

Maintain Current Levels of Education and Facilitate the Implementation of New Policies and Procedures with the Facility

• Attends meetings as directed to include departmental meetings, Continuous Quality Improvement meetings, etc.
• Attends continuing education/in-services pertinent to your department and designated by the ADON.
• Attends educational programs on Continuous Quality Improvement, customer satisfaction and other such programs. Participates in inspections and audits as designated.
• Maintains and applies knowledge of current policies and procedures as outlined by Monarch Healthcare Management.
• Is knowledgeable of and abides by the importance of the Residents’ Bill of Rights.

QUALIFICATIONS

Required Skills and Abilities

• Proficient in basic bookkeeping skills.
• Familiar with office equipment and be proficient in computer skills.
• Excellent communication skills. 
• Able to perform essential functions of the position with or without reasonable accommodation.
• Must qualify for employment, after criminal background check, per guidelines of the Minnesota Department of Human Services.