Corporate Account Manager - Korn Ferry

Korn Ferry has partnered with our client on their search for the role, Corporate Account Manager.

WHO WE ARE:

• The Leader in food-industry-related contract sanitation and food safety
• Over $1 Billion in sales with an excellent history of organic and acquisition growth
• Over 13,000 team members throughout North America

WHAT YOU WILL DO:

The Corporate Account Manager (“CAM”) plays a crucial role in driving the growth and profitability of the enterprise. CAMs own and manage their assigned accounts at a corporate level, implementing comprehensive strategies and fostering strong relationships across all branches. The following outlines the key job duties and responsibilities of a CAM:

Business Development & Revenue Growth:

• Drive revenue growth by identifying new business opportunities within existing corporate accounts and pursuing strategic initiatives that benefit both parties.
• Work closely with sales leadership to meet and exceed quarterly and annual sales targets for assigned accounts.
• Leverage deep industry and product knowledge to offer clients tailored solutions that enhance their business performance.

Client Retention & Growth:

• Strengthen client loyalty by delivering exceptional service, regularly engaging with stakeholders, and maintaining a pulse on their evolving needs.
• Identify upsell and cross-sell opportunities, presenting additional products or services that align with the client’s goals.
• Ensure contract renewals and retention through ongoing relationship building and value delivery.

Strategic Account Management:

• Own and manage relationships with high-value corporate clients, serving as the main point of contact and ensuring their business needs are met.
• Develop and implement strategic account plans that align with client goals and drive growth opportunities for the client.
• Proactively identify client needs, offering innovative solutions that deliver long-term value and strengthen partnerships.

Client Communication & Relationship Building:

• Masterfully communicate the value of the solutions to C-level executives, decision-makers, and key stakeholders through clear, concise, and persuasive messaging.
• Manage client meetings and quarterly business reviews, delivering tailored presentations that demonstrate the ROI of our products/services.
• Actively listen to client concerns, anticipate their needs, and respond with relevant solutions to enhance their business operations and address challenges.
• Create and deliver compelling presentations using tools like PowerPoint, that clearly articulate product features, benefits, and unique selling points.

Collaboration & Teamwork:

• Collaborate with cross-functional teams, including product development, marketing, and customer success, to ensure seamless execution of client initiatives.
• Provide feedback to internal teams on client needs and opportunities to support product innovation and service improvements.
• Partner with the finance team to ensure accurate and timely billing, contract management, and financial reporting.

Reporting & Forecasting:

• Maintain up-to-date account records, pipeline activities, and sales forecasts in the CRM (e.g., Salesforce), ensuring accurate reporting to senior leadership.
• Provide regular updates to leadership on account performance, client satisfaction, and future growth potential.

Profitability and Pricing:

• Together with finance, analyze customer’s profitability and build plans to enhance margins.
• Review financial data to make informed decisions related to pricing strategies.
• Engage in pricing discussions with corporate stakeholders to ensure profitability while maintaining client satisfaction.
• Other duties as assigned.

YOUR MUST HAVES:

• As a Corporate Account Manager, you must have both high initiative and energy, be an honest communicator, and have mastered the art of tactful follow-up. In this role, we require:
• A valid and active Driver’s License and the ability to travel as needed.
• Bachelor’s Degree in a related field.

Proven Experience in Account Management:

• 5 or more years of experience in B2B account management, corporate sales, or a related field. Experience managing large, complex accounts in a corporate setting is highly preferred.
• A successful track record of meeting or exceeding sales targets, managing relationships with senior-level executives, and driving business growth.

Exceptional Relationship-Building Skills:

• Strong interpersonal and communication skills, with the ability to build lasting relationships and be seen as a trusted partner by clients. o Consultative selling approach with the ability to understand and anticipate clients' strategic objectives and recommend tailored solutions.

Business Acumen & Problem-Solving:

• Strong analytical and problem-solving skills, with the ability to develop solutions that address both immediate needs and long-term objectives for clients.
• A solid understanding of industry trends, market dynamics, and competitors to inform strategy and decision-making.

Exceptional Communication Skills:

• Outstanding verbal and written communication skills, with the ability to articulate complex ideas clearly, confidently, and persuasively to both technical and nontechnical stakeholders.
• Strong active listening skills, allowing you to understand client needs and respond effectively with solutions that add value.
• Adept at preparing and delivering high-impact presentations that communicate value propositions, using tools like PowerPoint.
• Ability to manage high-stakes negotiations with finesse, ensuring outcomes that benefit both the client and the company.

Organizational Skills & Attention to Detail:

• Highly organized, with the ability to manage multiple priorities and projects while maintaining strong attention to detail.
• Proficient in CRM software (e.g., Salesforce) and other sales tools to track performance, manage accounts, and forecast sales.

SE# 510695148