Corporate Account Manager, Brazil (Remote) at CrowdStrike, Inc.
Austin, TX 78703
About the Job
About the Role:
As an Account Manager for Brazil you'll be running the full sales cycle with a focus on discovering new business opportunities within existing accounts . You'll be partnering with our Corporate Sales Engineers, Channel Account Managers, and Sales Development teams.
What You’ll Do:
Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.)
Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
Achieve a quota of new sales growth within customer base.
Be a customer advocate, driving relationships with key customers and creating new champions.
Identify whitespace in accounts and create value-based presentations to promote upgrades
and cross-sells.Consult with our existing customers to recommend additional solutions from the
CrowdStrike portfolio to increase ingestion.Devise and execute account strategies and plans to maximize account growth.
Provide high touch customer service, including escalation and coordination of support issues
as needed.Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.
What You'll Need:
Fluent in Portuguese in written and verbal communication
2+ years of full sales cycle experience, generating net new business for a Saas, Cloud, and/or Security solution.
Experience with a consultative sales process with proven ability to sell a complex multi-product architecture to mid/enterprise organizations.
Fearlessness to sell into C-level Executives and/or Evaluator-level Engineers
Ability to execute a go-to-market strategy and prospect into accounts using lead generation tools, SFDC, research, cold calling, and more.
Previous experience strategizing with Channel Partners which may include but not limited to Resellers and Managed Service Providers.
Track record of exceeding expectations in an individually focused, quota carrying role.
Technical aptitude and ability to learn new business and technical concepts quickly.
Competitive nature, but also a collaborative team player.
Strong presentation skills, both in person and via virtual channels.
A go-getter that sets his/her sights above and beyond to blow out his/her established targets and quotas.
Persistent – Doesn’t stop at “no”. Believes they can overcome.
Coachable - Seeks help; knows how to get help, when to ask for it and what situations call for it.
Charismatic - knows how to use it.
Sharp/Quick Witted - thinks on his/her feet. Flexibility to handle a curveball.
Creative – Can think outside the box (when appropriate).
Motivated - to learn, to succeed, to win, to grow.
Aptitude - Able to learn and implement new concepts quickly.
Confidence with absence of Ego.
Self-Disciplined - Proven to be good at time management, organization, and demonstrate discipline in their process and everyday business.
Self-aware – Has a solid understanding of their strengths and weaknesses and what they need to work on.
Fluent in Spanish is a plus.
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