Corporate Account Manager - Giving Kitchen

ABOUT GIVING KITCHEN

Giving Kitchen, a non-profit headquartered in Atlanta, Georgia, serves those who serve us every day: We help food service workers. Since inception, GK has served more than 25,000 food service workers in need and awarded more than $14 million in financial assistance. Our Stability Network connects food service workers in crisis to resources that they may not have been aware of, from mental health to housing and utilities to employment to low or no-cost health and wellness resources and more.

Giving Kitchen is quickly growing as a regional organization with multi-regional and national expansion on the horizon. As a respected organization in our community and industry, our impact has been recognized locally and nationally, including being named to the Brands That Matter list from Fast Company in 2022, a Georgia Restaurant Association Industry Partner of the Year, The Center for Civic Innovation's Civic Impact Award and the prestigious James Beard Foundation's Humanitarian of the Year. GK has also earned a Gold GuideStar rating and a 100 of 100 seal from Charity Navigator.

Be part of something that is bigger than all of us and is just getting started. More at givingkitchen.org or @givingkitchen.

About the role

Job Title: Corporate Account Manager

Reports To: Director of Donor Engagement

FTE: Full Time

FLSA:Exempt
Salary: $65,000-70,000

Position Purpose

The Corporate Account Manager will oversee the stewardship and account management of high-level corporate donors, cultivate strong relationships with internal and external stakeholders, and work across the organization to identify opportunities to streamline efforts across departments. This position is a key member of the Development department, leveraging their expertise and experience to support overall fundraising efforts and accelerate the team's frontline fundraiser's success.

This position supports GK's overall revenue and brand objectives, with an emphasis on stewarding and executing successful corporate partnerships for long-term retention and growth. The Corporate Account Manager will provide support to leading brand partners, pursuing opportunities to deepen relationships throughout the life of a partnership through successful shared messaging, activations, and incremental fundraising opportunities.

The successful candidate will be knowledgeable of corporate social impact practices and trends, as well as familiar with brand marketing, PR, social media, digital, experiential, promotions, and creative to bring 360 partnerships to life.

The Corporate Account Manager reports to the Director of Donor Engagement and works closely with two Corporate Development Officers and an Institutional Giving Officer along with other Development team members. This position works from the Atlanta headquarters with opportunity for a hybrid work.

What you'll do

Account Management and Relationship Building

• Manage the day-to-day partnership needs, activation, and fulfillment of an account portfolio of corporate, institutional and restaurant partners (known as "partners" through rest of document).
• Ensure all partner deliverables are met including product and partnership announcements, content, and activations through marketing/communications, and GK review and approval process. Adhere to GK brand standards and policies. Protect and steward the Giving Kitchen and Dining with Gratitude brands.
• Steward partners in a timely, appropriate and effective way, ensuring all stakeholders have the information they need to be successful in their role.
• Implement and grow partners to advance GK's financial, brand and program impact goals. Strive to achieve portfolio metrics with a focus on long-term retention, growth, and collaboration opportunities. Work with Development Officers to seek and develop additional revenue opportunities as appropriate .
• Work effectively with internal departments including Marketing/Communications, Programs, and Finance to develop and execute partnerships.
• Provide exceptional customer service to partners, resolving any issues or concerns promptly.

Strategic Partnership Development

• Work with Corporate Development and Institutional Giving Officers to research, identify and pursue new partnerships. Assist with cultivation meetings or prospecting events with meeting materials, swag, look books, etc. Assist with lead tracking from conferences and other networking opportunities.
• Create tailored proposals or sponsorship packages to attract and engage partners.
• Leverage existing relationships to identify opportunities for cross-promotions and collaborative initiatives.
• Draft and prepare renewal strategies, proposals, contracts, invoices, swag packages for partnership renewals. Handle invoicing for assigned corporate partners.

Campaign and Event Coordination

• Oversee corporate sponsor activation in GK's events, campaigns, and programs.
• Liaise with partners for event tickets, as needed; assist with registration/check-in, as needed.
• Coordinate with internal teams to ensure sponsors' needs and deliverables are all fulfilled.
• Ensure sponsors are recognized appropriately through visibility on event materials, social media, and other channels.

Financial and Reporting Responsibilities

• Manage corporate partner agreements, invoices, tax acknowledgements, CRM and other relevant systems.
• Tracking and reporting responsibilities via CRM for financial, holiday cards, event invitations. etc.

Additional Duties

• Provide support to the two Corporate Development Officers and one Institutional Giving Officer in their frontline fundraising efforts.
• Ensure that all fundraising materials are in accordance with Giving Kitchen policy and are aligned with proven practices.

The Corporate Account Manager will be joining a professional team and should exhibit strong interpersonal skills in his/her interactions with all staff, Board members, constituents, private corporations, and/or public officials. The Corporate Account Manager will actively promote Giving Kitchen's mission, services, programs, and events in the community and conduct other projects as assigned.

Qualifications

Qualifications and key Skills:

• 3-5 years of experience in corporate fundraising and/or partnership marketing, including cause marketing, philanthropic support, sponsorship, and relationship management preferred.
• Knowledge of fundraising and donor engagement strategies.
• Experience in managing high-profile, complex accounts and partners.
• A good understanding of current marketing principles, consumer trends, metrics, social and digital platforms, and methodology.
• Ability to communicate effectively in writing, on the phone, and in person. Strong presentation skills that engage and persuade high profile major corporations to support GK.
• A creative approach to developing new partnership campaigns to evolve with GKs strategic needs.
• Excellent computer skills. Exhibit strong grammar/proof reading skills, attention to detail, and proficiency in using Microsoft Office programs.
• Proficiency in working with donor/constituent (Salesforce) database systems preferred. Experience with Classy and/or GiveSmart, a plus.
• Possess strong organizational and time management skills. Ability to rally others to a common goal.
• Personable, yet professional. Commitment to accuracy, excellent attention to detail, highly efficient and conscientious about thorough follow-up.
• High degree of initiative, self-motivation, and resourcefulness.
• Ability to work under and remain calm in the face of continuous and multiple deadlines and evolving priorities. Ability to manage multiple projects simultaneously.
• Team player who enjoys collaborating with professionals, peers, volunteers, and those served by the organization.
• Some nights and weekends required.

Personal Characteristics:

• Enthusiastic about promoting the growth and success of Giving Kitchen.
• Empathetic and understanding of the challenges faced by the clients Giving Kitchen serves, while remaining focused on the goals for program delivery.
• A good listener, respectful to all constituents, able to balance diverse agendas and points of view, while maintaining a sense of common purpose and organizational vision.
• A strategist, who is organized, creative, and financially astute.
• Has a passion for the food service industry (bonus if you have worked in one).

Benefits

• Competitive salary
• Health insurance
• 401K Plan with Employer Match
• Generous time off policy
• Parental Leave
• Flexible work arrangements
• Be part of a fast-growing, community-minded, well-respected nationally recognized nonprofit.

At Giving Kitchen, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company and strengthens organizational decision making. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

The pay range for this role is:

65,000 - 70,000 USD per year (Headquarters)