Corporate Account Manager at Atrium

Atlanta, GA

About the Job

Our client is a technology leader in the beverage, medical and industrial gas space. They utilize a network business model to help manage supply chain and client support. The company is starting up their Sandy Springs location and seeking qualified Corporate Account Managers for several open positions. The company offers a hybrid, flexible work environment, competitive health and wellness plans and an environment that fosters continuous growth.

Salary/Hourly Rate:

$20 – $21/hr

Position Overview:

In the Corporate Account Managers position you are assisting B2B customers on technical questions and customer support. The accounts/customers you will be assisting are Retail Manager’s, Vendor’s, Key Account Manager’s, and business owner’s. In this Corporate Account Manager role you are to provide amazing service experience to customers by simplifying and meeting their needs for beverage, industrial, and medical gases.

Responsibilities of the Corporate Account Manager:

Provide an exceptional customer experience for each customer through call, email and chat
Be part of a high energy team working towards an unparalleled customer experience in our industry
Technically support any Website, Dashboard or Account questions
Make outbound calls to new customers
Multi-task in a high energy standard office environment
Speak and listen effectively with Company customers via phone
Ability to recognize problems, resolve or escalate as needed

Qualifications for the Corporate Account Manager:

5+ years of customer service or call center experience is ideal
Data entry experience a plus
Outgoing, empathic and customer focused
Customer-centric approach with a sense of urgency

Education Requirements:

Associates degree is preferred

Benefits:

Competitive health, and wellness plans
401k

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 151982