Core Infrastructure Manager (Hybrid) - Boston Children's Hospital

Leads the day-to-day activities of the core infrastructure engineers, strategic planning, project execution, and resource allocation. Facilitates timely resolution of all virtualization and core-infrastructure-related incidents, problems, and requests.

The Core Infrastructure Manager will be responsible for:

• Leading and mentoring the core infrastructure team, providing technical guidance, fostering collaboration, career development, and conducting performance reviews.
• Overseeing the day-to-day operations of core infrastructure and virtualization components, including managing VMware Infrastructure, Citrix platform, Active Directory, Virtual Desktop Infrastructure (VDI), storage systems, and backup environments.
• Leading the team in designing, implementing, maintaining, and optimizing the virtual and core infrastructure environment. Ensuring efficient resource allocation and responding to and resolving issues appropriately in a timely manner to minimize downtime and impact on business operations.
• Resolving more complex problems escalated by staff and functioning as a liaison to other Hospital groups for ITS staff, when needed.
• Evaluating new technology trends, recommending, and implementing optimization, modernization, and process improvements to the ever-changing technological environment, making it more efficient and maximizing performance and availability.
• Implementing and maintaining security and compliance measures to protect critical systems from cyber threats while ensuring compliance with Hospital regulations.
• Establishing and managing vendor relationships, including contract negotiation, service level agreements, and identifying potential cost-saving opportunities.
• Providing status reports and feedback to management, and interacting closely with other Hospital departments to better serve the end user community.

To qualify, you must have:

• Bachelor’s degree in the field of Computer Science Programming is required
• 8 years of work experience in IT is required
• Deep understanding of core IT Infrastructure technologies including VMware infrastructure, Citrix platform, VDI, Dell EMC storage and other enterprise storage systems, enterprise backup technologies, Active Directory and Entra ID.
• Excellent communication, collaboration, and project management skills to work effectively with cross-functional teams.
• Candidates are required to be two days a week in Boston,candidates from New England area is preferred

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

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