Coordinator, Supplier Onboarding & Maintenance - Chick-fil-A, Inc.

Overview

The Supplier Onboarding Coordinator will be a member of our Supplier Maintenance team and will assist in onboarding suppliers in our payment systems, ensuring compliance requirements are met, adding supplier sites, mitigating fraud risk, and updating supplier records for Chick-fil-A, Inc. and our other entities. This role will interact with staff stakeholders as well as suppliers to ensure suppliers are setup and able to be paid in a timely and accurate manner.   

 

Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Supplier Onboarding: Oversee the process of onboarding new suppliers into Oracle Cloud Financials, ensuring accuracy, completeness, and compliance with organizational policies and procedures
• Compliance Management: Ensure that all supplier records and updates comply with relevant regulations, company policies, and industry standards
• Supplier Site Management: Assist in the addition and maintenance of supplier sites within Oracle Cloud Financials, ensuring accuracy and completeness
• Fraud Risk Mitigation: Adhere to existing and evolving fraud mitigation controls processes and proactively note and prevent fraudulent supplier record updates
• Record Management: Update and maintain supplier records in Oracle Cloud Financials, ensuring data accuracy and integrity
• Collaboration: Work collaboratively with AP and Payables operational teams to ensure seamless integration and alignment of supplier maintenance processes with broader financial operations
• Process Documentation & Improvement: As needed, and appropriate, assist with documenting and speaking into existing processes and identifying bottlenecks, pain points, and opportunities for process improvements
• Stakeholder and Supplier Service:  Provide excellent communication and "customer service" for suppliers and Staff stakeholders in supplier onboarding and maintenance activities

Minimum Qualifications

• 1-3 years experience in supplier maintenance, accounts payable, financial operations, or a similar field
• Proven experience in payables, supplier onboarding, or a similar role. Works alongside of and understands the interdependence on Finance, Legal, IT, and various department stakeholders
• Proven experience in supplier maintenance, accounts payable, or financial operations
• Prior experience with Oracle Cloud Financials or similar ERP systems is highly desirable
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and departments
• Knowledge of compliance requirements and fraud risk mitigation strategies
• Interest in developing and executing strategic plans
• Detail-oriented with a focus on data accuracy and integrity
• Ability to adapt to a fast-paced and dynamic environment
• Ability to quickly learn, adopt and support others with new technologies
• Excellent analytical and problem-solving abilities

Preferred Qualifications

• 3-5 years experience in supplier maintenance, accounts payable, financial operations, or a similar field
• Familiarity with procurement systems and software, specifically Oracle Cloud Financials and Apex Analytix. In depth understanding of supplier records, payment processes, and interdependence of data within Oracle
• CIPS

Minimum Years of Experience

1

Travel Requirements

10%

Required Level of Education

Bachelor's Degree

Preferred Level of Education

Bachelor's Degree

Major/Concentration

Business Administration, Finance, Accounting, or a related field