Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.   

 
Your Role  

As the People Services Coordinator for Neiman Marcus Group supporting Supply Chain and Group Operations, you'll provide administrative and transactional support while creating a best-in-class people experience, in addition to partnering with the People Services Business Partners on employee engagement activities and project-based tasks. You’ll also be responsible for interfacing and problem solving with several business partners in both Fulfillment and Photo Studios operations. You and the team benefit from NMG's Way of Working, which is a framework across all teams to work smarter, be present, and integrate work and life in a way that empowers you and others. You'll report to the Senior Manager, People Services for Supply Chain and Group Operations and work in a hybrid work environment (both on-site and remotely) in Dallas, TX. 

What You’ll Do 

• Support PS team with onboarding activities including payroll setup, I-9 documentation, completion of necessary paperwork, ordering equipment, new hire systems set up, employee badge requests and data entry.
• Provide general administrative support for PS programs including compensation, benefits, 401k, onboarding, performance management, and policy compliance.
• Serve as point of contact for both corporate merchant, marketing & customer pyramid general associate inquiries regarding policies/procedures.
• Conduct audits to ensure compliance, including employment eligibility (I-9), timekeeping, and required legal training.
• Administer & oversee electronic UKG timekeeping system including processing edits/corrections to electronic timecards.
• Create a seamless onboarding experience for all new hires: collect and process all new hire documentation, review background checks, coordinate new hire set up, review I9 documentation, etc.
• Facilitate new hire orientation in partnership with PS team members.
• Process HRIS transactions for all employment life cycle changes such as new hire and personnel actions, promotions, terminations, organizational changes, etc.
• Process employee terminations including coordinating and conducting weekly exit interviews, prepping paperwork, coordinating final checks, and aiding with the exit process and asset collection where needed.
• Responsible for maintenance of confidential personnel files. Proactively manage PS systems to ensure data integrity.
• Assist with employee LOA Management; meet with associates to go over leave process/policies, manage communication with Matrix and updates to business as needed.
• Oversee administrative process regarding employee on-site injuries.
• Research, troubleshoot and resolve issues related to general employee inquiries.
• Work alongside PS team to ensure all issues are resolved and escalated if/when necessary.
• Perform other ad hoc duties as needed, in support of the overall People Services team.

What You Bring  

• Bachelor’s Degree in Human Resources / Psychology / Business Management, preferred
• At least 1 year of administrative support (in People Services / HR office preferred)
• Ability to communicate to all levels of employees
• Bilingual in both English and Spanish
• Exceptional organizational skills with strong attention to detail
• Ability to manage multiple tasks simultaneously
• Basic understanding of major employment laws
• Exceptional customer service skills
• Experience with PS information systems; Oracle, Microsoft Office Suite, Applicant Tracking Systems & UKG(preferred)
• Passion for People Services and personal growth
• Must be available to work onsite in office multiple days per week
• Must be willing to work a flexible schedule based on business need 

Inclusive Benefits   

 We offer an inclusive and comprehensive range of benefits to our valued associates, including:
•    Medical, Dental, Vision Benefits
•    Disability Benefits
•    Paid Parental Leave, Paid Family Leave, and Adoption Support 
•    Paid Time Off
•    Retirement Savings Plan (401K) and Life Insurance 
•    Financial Solutions
•    NMG Associates Core Discount of 30%
•    Personal and Professional Development Opportunities 
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group  

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.    

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.  

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.   

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.  

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