Coordinator I (Recovery Specialist - PAATHS) - Boston Public Health Commission

The Recovery Specialist /Coordinator (RSC) will perform triage and intake procedures for the PAATHS program for program
placements, coordinate referrals and transportation for clients in need of services and perform supportive case management/
recovery coaching for high utilizers of services.



DUTIES AND RESPONSIBILITIES


* Coordinates, monitors, develops and implements Recovery Specialist programming at the Engagement Center.
* Coordinates and monitors program activities to ensure effective operations and compliance with established standards and/or contracted goals & objectives.
* Provide peer recovery support services to clients with substance use disorder (SUD) to achieve sustained recovery.
* Follow and meet with clients through continuum when indicated.
* Works collaboratively with members of the team and promotes the shared philosophy about respective, comprehensive and coordinated delivery of referral services.
* Facilitate client access to recovery-oriented substance use disorder treatment, resources, and community recovery groups.
* Work with Bureau staff on determining appropriate level of care, community resources, and placement opportunities.
* Monitor client progress in treatment and advocate for services.
* Assist client in navigating the healthcare system and social service systems. Accompany clients to appointments and court. Provide transportation as needed.
* Provide support in treatment programs and emergency department settings as needed.
* Work with treatment providers, hospital and BEST team staff as needed.
* Facilitate communication between client and treatment providers and physicians.
* Provide support and referrals to families and friends supporting client through recovery process.
* Provide overdose prevention training and safety planning as needed.
* Assist with client intake procedures.
* Monitors completion of client's intake, psychosocial assessments and treatment plans.
* Reviews and analyzes information and data concerning BPHC program, to determine effectiveness; makes recommendations for changes in procedures; provides technical assistance and advice to program and hospital staff and others; responds to inquiries and maintains liaison with various external agencies to provide information concerning program.
* Collaborates with various private, state, local and federal partners to exchange information and/or resolve problems.
* Attend meetings as assigned. Serve as a critical team member on a multi-disciplinary team of providers serving high utilizers in the Mass/Cass neighborhood.
* Represents BPHC in the community.
* Coordinates activities which may include: fiscal monitoring; grant writing; monitoring of funded programs or agencies to ensure compliance; report preparation and writing; and assisting with developing and distributing communications, brochures and educational materials.
* May supervise employees.
* Complete documentation and intake procedures.
* Maintain accurate and up-to-date records.
* Work to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
* Performs other duties as required.




* BA/BS required OR 3 years of equivalent experience in public health program coordination, management and/or community organizing may be substituted for undergraduate degree.
* Licenses, certifications or program specific experience may be required by grant or program needs.
* Demonstrated experience or related requirements as established by the program may be needed.
* Experience collaborating with clients and/or providers serving a variety of populations, including residents with cooccurring mental health and addiction treatment needs.
* Ability to prepare reports and to maintain accurate records.
* Ability to write clearly and concisely.
* Ability to understand, explain, apply the laws, rules, regulations, policies, procedures of program activities.
* Ability to establish rapport with others and to maintain harmonious working relationships with others required.
* Demonstrated knowledge & experience with MSOffice, MSWord/Excel, Windows and/or other software.
* Demonstrated knowledge of existing community resources and services in addiction treatment.
* Demonstrated ability to establish effective communications and working relationships with community agencies and providers.
* Ability to plan, develop, coordinate and evaluate health programs or services for the community.
* Exceptional organizational skills with the ability of developing time lines and meeting deadlines.
* Demonstrated cultural competence with the diverse ethnic, cultural and socio-economic groups.
* Excellent interpersonal skills and ability to communicate effectively.
* Bilingual and/or bicultural applicants encouraged to apply.
* Promote health equity, inclusion, and diversity within the BPHC, department and community.
* Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, and inequities in health outcomes as well as strategies to advance racial justice and health equity.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled