Coordinator - Field Service - Gray West
West Sacramento, CA 95605
About the Job
Under the direction of the Service Manager or Business Unit Manager, responsible for the coordination of specific components of services related to construction projects or specific internal operation's related projects.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Composes and processes routine correspondence.
Organizes and maintains file system, and files correspondence and other records.
Assist with incoming dispatch requests as they come in in a manner that the respective customer requires.
The Service Coordinator will assist with reviewing completed field job tickets on a daily basis (Monday through Friday) and enter in the system to get ready for billing.
Prepare all work orders received daily for the technicians to include entering complete and clear notes per task.
Inventory/tracking management for all services work
Input capital work orders related to projects and PO generated work for service.
Generate and submit material PO’s to Gray vendors.
Requests customer and mall owner’s insurance certificates per specific requirements.
Requests and reviews mall requirements.
Obtain insurance certificates/approvals.
Assist with ordering various materials for job site per direction of Project Manager.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school preferred; and a minimum two years related experience and/or training; or three years minimum experience in related field.
LANGUAGE SKILLS
Ability to read, analyze and interpret general business periodicals, professional journals, technical publications or government regulations. Ability to write reports and business correspondence; ability to effectively present information and respond to questions from employees, managers, clients, customers and the general public.
MATHEMATICAL SKILLS
Must have basic business mathematical skills, including ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, or other forms.
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is frequently required to stand, walk, sit, use hands, reach with hands or arms and talk or hear. They may occasionally be required to climb or balance, stoop, kneel, or crouch. Specific vision abilities required include close vision.
WORK ENVIRONMENT
Generally, normal office environment where noise level is moderate and temperature/humidity is controlled. Overtime may be required.
OTHER SKILLS AND ABILITIES
Must possess advanced computer skills, including proficiency in word processing, spreadsheet, electronic mail and scheduling applications. May require knowledge of applications specific to the department assigned.
Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.