Coordinator - Community Resource Center Logistics (Riverside) - Inland Empire Health Plan

1. Responsible for documenting, responding, and resolving, in an efficient and timely manner, facilities service work order for Community Resource Center (CRC). This will be done in collaboration with Facilities Department.
2. Responsible for coordination of general building repairs.  Ensures support services meets or exceeds standards for maintenance/trouble shooting such as:  building automation systems (e.g., HVAC, electrical power systems, and light controls), equipment (e.g., building such as security and restroom devices, and office such as copier, fax, refrigerator, ice, coffee, and water machines) and system furniture installation, repairs, and locking hardware.  Emphasis on proactive maintenance and in maintaining the general building appearance.
3. Responsible for ensuring sufficient building supplies are available and stocked.  This includes completing monthly inventory and communicating deficient stock levels as required with Facilities Department and other departments.  
4. Oversight of CRC grounds to ensure safety, cleanliness, and custodial functions are implemented properly.  
5. Supports CRC events with logistic and planning efforts, such as food distributions and any other event activities.  
6. Responsible to register Community Partners for usage of space to host external meetings and programs. This includes providing proper agreement forms for signatures from partners, providing signed and approved agreements and forms back to the partnering agency and ensuring proper room reservation has been created in the Outlook calendar.
7. Assisting and coordination of rewards program for the Community Resource Center participants.
8. For quality assurance purposes, perform routine faculty inspections to ensure equipment is properly working.
9. Communicate with internal departments, such as facilities and warehouse, regarding center issues and needs. 
10. Ready all multi-purpose rooms as needed, and other assigned tasks as required. 
11. Maintaining a proper inventory of equipment, furniture, supplies, promotional items, food bank/goods and other necessary items required to keep center functional. 
12. Model commitment to continuous quality improvement by engaging in quality improvement initiatives and projects, such as identifying and addressing HEDIS gaps, and by identifying, developing, and testing new practices for improving the outcomes of the Community Health Department.
13. Ensures documentations is accurate, useful and in compliance with regulatory requirements, accreditation standards and OSHA.
14. Participates in all appropriate staff meetings or other activities as needed.
15. Provide coverage of the Community Resource Center reception area with excellent customer service and be the concierge of the center as the first person seen in the front lobby area. 
16. Act as a liaison to the Member, IEHP as needed to assist Members with appropriate and timely access to services.
17. Assist members with initial touchpoint and forward member assistance to Specialist and CRC Community Health Worker, as needed.