Coordinator, Cash Application - LCI

JOB DESCRIPTION

Department:    Accounting

Location:         Durham, NC

Reports to:      Credit and Billing Supervisor

STATEMENT OF PURPOSE        

Perform accounting functions by applying customer payments, researching and solving payment discrepancies, and print invoices and statements.

RESPONSIBILITY FOR WORK OF OTHERS

None

BUSINESS COMMUNICATION

Significant communication with LCI customers, Distribution Center, Manufacturing Customer Service, and Base Supply Centers to resolve payment and shipping issues. Good verbal and written communication skills.

SUPERVISION REQUIRED

Daily

EDUCATION REQUIRED

High School diploma required, Associate Degree preferred.

TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED

Ability to work independently on projects.  Must possess strong computer skills, including Word and Excel.  Understanding of cash application procedures and how they tie into managing aging accounts receivable.  Solid communication and interpersonal skills.

EXPERIENCE REQUIRED

At least two years accounts receivable, cash application experience, or college degree.

TRAVEL REQUIRED  

None

SPECIFIC DUTIES AND RESPONSIBILITIES

• Daily application of cash receipts from lockbox and ACH  files to customer accounts.
• Balancing daily cash receipts to bank statements on a daily and monthly basis.
• Tracking, investigating, and resolving any short payments by contacting customer service and/or customers.
• Assisting in printing and mailing invoices daily, mailing statements, and filing all paperwork in appropriate customer files, as needed.
• Responding to customer inquiries regarding billing and shipping concerns and applying the appropriate research.
• Collections which will include: mailing monthly statements, telephone contact, email contact, demand letters, etc.
• Assist with other projects as needed.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is in a moderate office environment. The employee is regularly required to sit; stand; walk and use hands. 

WORK ENVIRONMENT

The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)