Coordinator, Annual Giving & Membership - National Geographic

How You’ll Contribute The Advancement team cultivates, solicits, and stewards individuals, as well as foundation, government and corporate partners who invest in the Society to drive impact through science, technology, education, exploration, and storytelling. The team collaborates with Society teams – and often works closely with NGP/Disney – to build transformative and impact-driven strategic partnerships. The team also produces global events that deepen connections and leverage the Society’s power to convene, and directs robust annual, major and planned giving programs empowering the Society with a broad base of public support. The Annual Giving and Membership team is responsible for acquiring, retaining, and upgrading donors in support of the National Geographic Society mission to use the power of science, exploration, education, and storytelling to illuminate and protect the wonder of our world. Reporting to the Vice President, Annual Giving & Membership, the Coordinator will work collaboratively to provide support across the Annual Giving & Membership team and play a significant role in the department’s growth. The Coordinator will assist with a variety of administrative tasks for the team, as well as help with fundraising and marketing activities across a range of projects. In addition, the Coordinator will provide direct assistance to the Vice President, helping with scheduling, presentations, budgeting, and team meetings, among other related responsibilities. This is an outstanding opportunity to gain non-profit fundraising skills and experience in a dynamic growth environment. Your Impact Responsibilities Include Member & Donor Engagement (15%) Serves as a back-up for reviewing and responding to incoming National Geographic Society donor inquiries and requests by responding to emails, phone calls, and letters and tracking interactions appropriately. Provides a high level of service in all interactions with donors and supporters to help build or maintain strong relationships. Updates donor contact information in the database, when needed, with excellent attention to detail. Administrative & Coordinator Projects (80%) Assists the Vice President with administrative tasks, including scheduling meetings, updating documents, preparing reports and presentations, and other related tasks. Assists the entire AGM team with administrative tasks, including filing expense reports, scheduling large meetings, updating recurring reports, aiding with project management of signature campaigns, and supporting on-site and off-site events (both internal and donor-facing) by helping with room set-up, scheduling, catering, donor welcomes, etc. Serves as team lead for processing vendor invoices, onboarding new vendors with NGS, maintaining an organized expense-tracking system while developing and maintaining relationships with key internal departments and vendors to ensure invoices are processed in a timely manner, monthly finance inquiries are addressed quickly, and vendor contracts are entered and/or updated annually. Serves as team lead to execute in-house mailings, such as special invitations, donor benefit fulfillment, and special requests. Assist with fundraising activities across the range of direct response projects, including email, direct mail, advertising and other activities. Other duties as assigned (5%) What You’ll Bring Educational Background Bachelor’s degree preferred Minimum Years and Type of Experience 2+ years of experience in a marketing, sales, customer service, or administrative role. Necessary Knowledge and Skills Goal-oriented, self-starter with a sense of urgency and excellent attention to detail Excellent written and verbal communication skills with the ability to provide outstanding customer and donor service Able to work independently or collaboratively in a complex organization Demonstrates professional demeanor and composure Ensure confidentiality when handling sensitive information Ability to effectively manage vendor and/or consultant relationships Possess a growth mindset, embrace curiosity, and have high emotional intelligence Ability to handle multiple tasks, projects, and priorities effectively and professionally Flexible approach and a willingness to work on other duties as assigned based on NGS and department priorities Desired Qualifications Successful experience working collaboratively with colleagues across multiple diverse teams to drive activity that achieves or exceeds individual and team goals Working knowledge of Raiser's Edge, Marketing Cloud, Engaging Networks (or similar) database preferred Proficiency in Office Suite (Word/Excel) and Google Workspace Supervision No direct reports Salary Information National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar sized nonprofit organizations. The hourly range for this position is $22.93 - $26.92. In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31; paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks. Job Designation Hybrid - At the Society, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are Hybrid. Our Hybrid category requires that staff work at Base Camp two days each week: every Tuesday and Wednesday. Hybrid staff are also always welcome to come in additional days each week if preferred. Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. Who We Are The National Geographic Society uses the power of science, exploration, education and storytelling to illuminate and protect the wonder of our world. Our mission is only complete when our staff, explorers, educators, youth and partners are seen, valued, and heard. We embrace each person’s identity, experiences, and abilities, and we commit to cultivating an environment where everyone benefits from opportunity, mutual respect and a sense of belonging. We are committed to cultivating an environment that promotes diversity, equity and inclusion for our staff, explorers and educators and partners. National Geographic's headquarters is located in the heart of Washington, D.C. We offer our employees a comprehensive benefits package, including health and dental benefits, generous vacation and parental leave time, a 401(k) plan, flexible work options, career development, and a thriving Diversity, Equity and Inclusion program. In addition to our generous benefits, we also offer unique perks which include free museum admission, discount to our museum store, film screenings, world class events with visiting speakers, an employee volunteer day and a robust wellness program.