COO - Mai Placement

Chief Operating Officer (COO)

Brooklyn (hybrid an option)

350k

The Chief Operating Officer (COO) will play a critical leadership role in overseeing and driving the operational excellence of our many divisions, reporting directly to the CEO, the COO will be responsible for executing the company's vision and strategy while ensuring operational alignment and scalability across all platforms.

Key Accountabilities:

1. LMA (Leadership, Management, Accountability)/Strategic Leadership • Lead with clear direction and inspire accountability across teams. • Cultivate a high-performing leadership team within the Autism and School Services departments.

2. Execute Vision / VTO (Vision Traction Organizer) • Translate the company’s long-term vision into actionable quarterly and annual objectives. • Spearhead expansion initiatives, identifying new opportunities and markets, while ensuring sustainable growth and maintaining the integrity of our services.

3. Harmonious Integration • Seamlessly integrate operations within departments and across shared services. • Oversee day-to-day operations to ensure efficiency, effectiveness, and alignment with our mission and goals.

4. P&L Ownership • Drive financial performance, ensuring all initiatives align with revenue and margin goals. • Monitor budgets, control costs, and ensure profitability for all services.

5. Special Projects • Lead and oversee the execution of critical projects and initiatives aimed at innovation and growth.

Core Responsibilities:

Oversee and Lead:

• Clinical Operations: Oversee high-quality, compliant clinical service delivery aligned with best practices.

• Growth and Outreach: Identify underserved populations, foster referral networks, and build recruitment pipelines to attract top-tier professionals to meet patient demand.

• Service Delivery: Maintain excellence in service delivery, ensuring satisfaction and measurable outcomes for stakeholders.

• Back-Office Operations: Ensure efficient administrative support and streamlined processes.

Requirements and skills:
• Leadership Experience: Proven track record in senior leadership roles within healthcare, education, or a related industry.

• Operational Expertise: Strong background in process optimization, operational management, and efficiency improvements.

• Strategic Vision/Execution: Ability to think strategically and operationalize a company’s vision into measurable outcomes.

• Collaborative Integration: Strong interpersonal skills to harmonize diverse teams and departments.

• Analytical Insight: Sharp financial acumen and analytical skills to drive P&L success. •

Growth Orientation: Experience with scaling operations, growth strategies, and market expansion.

• Tech-Savvy: Adept at integrating technology solutions to enhance operational performance and service delivery.

• EOS Experience: Familiarity with the Entrepreneurial Operating System (EOS) is a significant advantage

Personal Attributes

• Results-driven and accountable.

• Strong communicator and problem solver.

• Empathetic leader with a focus on employee development.

Email: connie@maiplacement.com