Convention Services & Catering Leader in Development (LID) - Omni Hotels & Resorts

Overview

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

The Convention Services and Catering Sales LID is responsible for assisting in the daily operations of our events and meeting space to ensure overall client satisfaction.  This individual will report to the Director of Conference Services and handle all duties as assigned by the Convention Services and Catering Department. 

Responsibilities

• Completion of LID learning contracts; scheduling appointments with contract resources and completing monthly LID progress report.
• Rotational development through the functions of the Catering, Convention Services and Banquet departments.
• Correspond with all colleagues, vendors and clients in a professional manner.
• Daily office duties to include Event Reader Boards, BEO Distribution, BEO Change Log, the Guarantee Sheet and the Daily Event Report.
• Participates in the coordination of the administrative function of the Catering and Convention Services department to include turnover process, amenity requests, commission and rebate calculation and organization of pre-con collateral and site inspection documents.
• Creates resume to assist the assigned Conference Services Manager.
• Assist Convention Service and Catering Managers in preparing BEO’s to meet specifications given by clients and/or Convention Service Managers.
• Assist Convention Services and Catering Managers as the onsite liaison between Meeting Planner and operational departments.
• Perform other duties and special projects as assigned by leadership.
• Assist Convention Service Managers and Catering Managers in contacting clients and vendors to coordinate arrangements for functions to include communicating, initiating, negotiating, and closing contracts.
• Maintain confidentiality and of hotel and client information, correspondence, reports and files.
• Maintain knowledge of all Hotel services/features and hours of operation.
• Maintain knowledge of, and comply with, all hotel and departmental policies and procedures.

Qualifications

• Associate's degree is required, preferably in Hospitality Management.    
• Previous administrative, hotel and/or hospitality experience preferred.
• Candidates must be available to relocate after completion of the program.  
• Ability to clearly communicate in English with guests, clients and hotel staff is required.
• Proficiency in MS Office programs are required.
• Proficiency in Delphi FDC is preferred.
• Ability to have a strong attention to detail, multitask and complete a variety of tasks in an accurate and timely manner is required.
• Strong customer service skills are required.
• Self-motivated with ability to manage deadlines.
• Must be able to work a flexible schedule including weekends nights and holidays.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.