Contracts Program Manager - SLED - Palo Alto Networks

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

The Contracts Administrator for our State/Local Government and Education (SLED) segment in the U.S. assures that contract compliance and lifecycle requirements are met. You will be in customer-facing relationships with procurement and business officers, and leadership of the internal teams responsible for pricing, item files, e-commerce/websites, legal review, reporting, and channel enablement. You will bring a blend of business development, program management, and contracting/procurement skills honed in the SLED market. Passion for our customers’ mission and outcomes is a must.

Your Impact

• Responsible for producing monthly & quarterly SLED contract reporting
• Establish reporting SLA’s for all contracts and advise on process improvements to reporting structure
• Administers administrative fee payments for contract compliance
• Prepares price files for contract compliance
• Responsible for ensuring document retention in accordance with applicable internal and external policies within data repository (GDrive)
• Manage program mailbox for contract users, partners, and sales teams
• Lead ad-hoc projects as required, including cross-functional coordination with IT, Finance, Legal, Sales, Operations, Business Capture, and other teams
• Maintain contract web portals and PANW registrations on customer websites
• Maintain Most-favored Nation Compliance across contracts portfolio
• Prepares and responds to requests for new insurance documentation

Your Experience

• 8+ years of experience working with SLED contracts and procurement, and mastery of terms and processes common to the practice
• Experience working in and establishing a variety of sales models and OEM/partner relationship models, ideally including hardware/title and software/license models
• Advanced experience with Microsoft Excel to manage large data sets - experience with productivity software (Microsoft, Google)  
• Detail-oriented to support customer, partner, and internal-facing deliverables
• Experienced in  SLED contract operations to support the contract life cycle from creation to end of life with a focus on maintenance
• Communication skills to support engagement with customer and internal legal and financial leaders, and the ability to analyze proposed courses of action to make recommendations
• Coordinating & driving cross-functional projects from conception to implementation
• Shown ability to balance a complex workload, with short- and long-term requirements
• Ability to work autonomously within predefined parameters

The Team

Our GTM team members work hand-in-hand with our sales team to help large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our Public Sector GTM team, you are the tip of the spear to drive our growth flywheel and you are motivated by a solutions-focused sales environment and find fulfillment in working with client, sales team and partners to resolve incredibly complex cyberthreats. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $128,600/yr to $208,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. 

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.