Vendor and Contract Agent - Medxcel

Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.

The Sourcing & Contracting Consultant supports the development, implementation, operational execution and monitoring of national, regional, and local contracts and agreements supporting Medxcel throughout the assigned working location of Central Office- Indianapolis,IN.  The Consultant will partner with internal stakeholders ensuring value delivery and business needs are met for all Medxcel customer sites. The Consultant will manage key suppliers through Supplier Relationship Management practices such as contract management, scorecards, business reviews and other methods required to ensure the company’s best interests are served. The Consultant will ensure all governmental, local laws and codes in addition to business ethics are adhered to when developing sourcing strategies, selecting suppliers, and when conducting contract negotiations and finalization.  

The Consultant should have a customer centric approach and work to proactively provide solutions to support internal customers. The Consultant should maintain a working knowledge of facilities maintenance and understand the vendor landscape needed to support Medxcel’s efforts. The Consultant further exhibits the ability to represent the department as needed, has strong presentation skills and an expectation to serve as backup for the Sourcing & Contracting Manager in daily tactical issues.

• Support the development of national vendor contracts and agreements on behalf of Medxcel and its clients.
• Work with Medxcel leadership to identify, define deliverables and develop supplier relationship management tools to ensure high performance levels. 
• Research alternative vendors through internet searches, phone calls, trade publications, past order history, spend database and input from internal clients. 
• Collaborate with Medxcel Leadership to review equipment inventory, analyze needs (parts, supplies, training, labor, etc.), and perform financial/logistical analysis of offerings and capabilities.
• Collaborate with other associates to communicate the specifics of national contracts and agreements in order to ensure the proper utilization of contractual benefits and the adherence to contract terms and conditions.
• Assist in the implementation of national agreements at all levels of the organization, as needed.
• Actively provide support to Supply Chain leaders in Supplier Relationship Management practices such as contract management, scorecards, business reviews, and other methods required to ensure the company’s best interests are served including parts, service, training, and technical support.
• Establish and maintain positive relationships with internal stakeholders, cross-functional colleagues, internal and external customers, and vendors, recognizing and communicating potential issues to Supply Chain leaders as appropriate. 
• Assist new sites in setup and understanding of all Supply Chain processes. 
• Respond to internal customer questions concerning vendor selection, contract information, and Supply Chain procedures and processes, successfully handling most non-routine issues, and escalating issues that cannot be resolved to management.
• Contributes to the identification and execution of improvement opportunities in Quality, Reporting, Cost Reduction, Procedures and Processes, Audits, etc. and is able to lead higher-level project work for the department. 
• Lead the training of new and existing staff, as assigned by management. 
• Self-starter who is performance and quality oriented, requiring minimal supervision to manage daily activities and is able to meet published deadlines and metrics for activities.
• Demonstrates the ability to work as part of a team and is adaptable to learn new processes, concepts and skills.
• Flexibility to adapt quickly during dynamic implementations making sound process changes to minimize operational risk. 
• Troubleshoot and resolve vendor issues with Medxcel field personnel.
• Follow Sourcing & Contracting standards, policies, processes and procedures as set by Supply Chain Leaders.
• Assist fellow team members with issues and problems related to sourcing, contracting and operational execution of programs.

Education: 

• Bachelor’s degree in supply chain management or a related field OR equivalent experience 

Experience: 

• 3+ years’ purchasing, sourcing or contracting experience 
• Customer service experience 
• Knowledge of facilities management in the Healthcare industry, Hospital experience preferred
• Experience in negotiating contracts, agreements, and partnerships based on financial and operational needs preferred  
• Knowledge of computer software related to project management, procurement, and/or contract management preferred

Knowledge, Skills and Abilities: 

• Ability to prioritize work and manage multiple deadline-driven projects. 
• Problem solving — identifies and resolves problems in a timely manner and gathers and analyses information skillfully.
• Planning/organizing —prioritizes and plans work activities, uses time efficiently and develops realistic action plans. 
• Ability to Adapt –adapt quickly to changes in scope or direction and be flexible to adopting changes quickly.
• Excellent communication and interpersonal skills with ability to communicate and represent Supply Chain to various levels of the organization, on the topics of technology, tools, and processes. 
• Ability to deal effectively with diverse roles, backgrounds, and expectations. 
• Flexible and adaptable; able to work in ambiguous situations.
• Ability to manage time and set priorities amidst multiple tasks and deadlines.
• Ability and desire to train and mentor others. 
• Must be willing to work a non-traditional schedule, as needed during any open hours of the department. 
• Excellent interpersonal and negotiation skills to develop and nurture trusting relationships with vendors. 
• Demonstration of knowledge of all Microsoft Office applications required. 
• Ability to travel <25%.

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