Contract Analyst III - Crown Castle

Description

Position Title:  Contract Analyst III (P2)

 Role

As part of your role, you'll ensure all daily activities, processes, and system tools related to contracts and other document deliverables to meet the highest quality standards. You'll manage quality control activities, drawing upon your expertise in business requirements, contract law, and interpretation. Your keen eye for detail will help you analyze agreements accurately, minimizing risks for our company and our valued customers. 

Responsibilities

• Review and analyze contract language, terms, and customer-specific nuances to ensure that contracts and other document deliverables are legally sufficient, accurate, and match all parties' expectations.

•  Build and maintain relationships with internal and external stakeholders to provide consistent, accurate, and necessary supplemental documents to enhance customer service and expedite contract execution.
• Project manage certain customer projects and analyze quality exception results with business partners and customers to resolve discrepancies, improve processes, and/or support training initiatives.
• Prioritize and manage workflow activities through effective project management, customer service, and streamlined communications.
• Perform reviews of systems and procedures to identify performance gaps, trends, and need for system and/or process enhancements to ensure consistency and quality of deliverables and minimize discrepancies, improving the customer experience and mitigating risk.
• Advocate and lead strategic solutions with management, business partners, and/or customers to determine implications and remediation plans based on exceptions and associated findings.
• Identify opportunities for cross-team effectiveness and remove organizational barriers to promote strong teamwork, collaboration, and excellent customer service.

Expectations

• Contract law and interpretation
• Analysis and reporting skills
• Attention to detail
• Strong verbal and written communication
• Strong negotiation and customer relationship management skills
• Resourceful, creative, and results-oriented thinker
• Ability to see the “big picture” for organizational success
• Ability to influence without having direct or indirect organizational control
• Excellent PC skills and experience with Microsoft Office, project management software, and database information retrieval
• Clear, thorough, and professional in written and verbal information, reports, and documentation to various levels within the organization
• Courage to initiate conversations about difficult issues; discuss challenging topics openly and candidly

Education/Certifications

• High school diploma or equivalent
• Bachelor’s Degree preferred
• Master’s Degree or JD a plus

  Experience/Minimum Requirements

• Three (3) years of experience in data gathering/analysis.
• Experience in contract review and/or development.
• Audit, quality control, and/or project management experience a plus.

Organizational Relationship 

Reports to:  Sr. Mgr. Contract Development

 Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday.  On Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel. 

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)