Continuous Improvement Program Manager - PSA Airlines

Vandalia, OH 45377

About the Job

Overview:

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities:

Position Summary

The Continuous Improvement Program Manager is responsible for leading and implementing advanced improvement strategies to drive operational efficiency, enhance business performance, and foster a culture of continuous improvement. This role focuses on process optimization, waste reduction, and cross-functional collaboration to achieve measurable results in line with organizational goals. The position also involves mentoring teams, managing improvement projects, and ensuring the adoption of best practices across the organization. May also assist in the reliability, development, and performance of PSA’s M&E technology footprint (product). Assist the Assistant Director of MTX Engineering Technology Solutions in leveraging technology in support of the Maintenance & Engineering’s goals.

Job Responsibilities

Develop and execute a continuous improvement roadmap aligned with the organization's strategic goals.
Facilitate annual planning events and quarterly reviews to align initiatives with business priorities.
Lead cross-functional events such as Kaizen workshops, root cause analyses, and problem-solving exercises.
Identify and implement process improvement opportunities to enhance operational efficiency and reduce waste.
Support troubleshooting of operations, processes, and equipment to minimize losses and improve stability.
Promote and manage 5S, safety standards, and visual workplace initiatives across facilities.
Manage and execute improvement projects from initiation to completion, ensuring timely delivery and measurable outcomes.
Analyze and prioritize improvement initiatives based on impact, feasibility, and alignment with organizational goals.
Develop and present progress reports, performance data, and project outcomes to senior leadership.
Liaise with internal and external stakeholders to share best practices and standardize processes across sites.
Support benchmarking activities and sustainability efforts to enhance organizational performance and environmental impact.
Takes part in the day-to-day collaboration and engagement with the M&E and IT teams.
Responsible for creation, configuration and maintenance of Roles, Permissions, and Locations in the M&E system.
Manage and coordinate required reviews by process owners for Roles, Permissions, Users, and compliance of technology solutions.
Manage and coordinate the Risk Assessments relating to technology changes.
Plan, report on budgetary projects for some technology spending.
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.

Position Specifics:

Qualifications

Required

Bachelor’s Degree or equivalent, preferably in Aeronautical, Quantitative or Business Discipline or Engineering or Technology equivalent.
Certification in Project Management, Lean, lean six sigma (LSS), Black Belt, Master Black Belt or Quality Driven Management (QDM) or continuous improvement.
5+ years of experience in continuous improvement, logistics, manufacturing, IT Technology, or process optimization.
5+ years of experience in project management and/or process improvement with proven ability to lead change through both direct and indirect influencing abilities.
Demonstrated leadership and performance in Lean activities.
Experience working in an Agile environment (SCRUM).
Fluency in MS Office (Word, PowerPoint, Excel, etc.).
Knowledge of FAA regulations.
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the US.

Additional Information

Supervisory Responsibility: This is not a supervisory position.

Delegation: In absence, responsibilities delegated to Assistant Director of Maintenance Engineering Technology Solutions.

Authorities: None

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.

AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.

Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.

Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Source : PSA Airlines