Continuity of Operations (COOP) SME - ValidaTek, Inc.
Arlington, VA 22202
About the Job
Company Overview:At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.comSummary:
ValidaTek is seeking a talented Continuity of Operations (COOP) SME to support an enterprising program with our DISA customer.
Responsibilities:- Provide Tier 3 IT contingency operations support at the continuity facilities designated by the JSP Continuity Coordinator in support of up to 4 exercises yearly.
- Maintain fully redundant operational systems at the continuity facilities designated by the JSP Continuity Coordinator so that all are continuously operationally ready. Maintain full readiness at the continuity facilities to maintain active processing for clustered systems and pooled load-balanced active systems. Take over the entire functional operational load during testing and for extended periods of time during national emergency, without requiring any special preparations or system building prior to the transfer of operations from the Pentagon to the continuity facilities using established contingency failover systems, processes, and procedures.
- Develop and maintain JSP COOP plans, JSP Continuity training program, and JSP Continuity ERS rosters.
- Coordinate and schedule JSP enterprise DRP exercises.
- Provide system administration staff to provide touch labor and act as first responders during contingency operations and other hazardous conditions that impact continuous operations.
- Coordinate, perform, and document failover test of designated JSP–supported systems from continuity facilities on quarterly basis and during COOP exercises and events.
- Provide Tier 3 server and system contingency operations support from continuity facilities for all JSP mission essential enterprise servers and network infrastructure systems supporting all JSP customers and COG entities.
- Establish a process and maintain the PKI systems for the management of DoD PKI to include being designated as Trusted Agents for the management of DoD PKI tokens, CAC, and alternate tokens at all continuity facilities (up to 25 sites).
- Maintain visitation authorization requests (VAR) and access control for JSP staff requiring access or visitation to the controlled area within the continuity facilities.
- Identify and facilitate implementation of IT/communications capabilities required to support OSD, Joint Staff, and other JSP customers.
- Identify site shortcomings and deficiencies including physical security, Local Area Network, network backbone infrastructure, Wide Area Network, information system contingency plans (ISCP), workstations, peripherals, telephony (both secure and non-secure), bandwidth, quality of service, and IA. Provide the Government with recommendations to mitigate continuity facility shortcomings and deficiencies.
- Coordinate continuity facility IT contingency operations support requirements with the DC&MA Program Office.
- Coordinate with on-site facility management and IT/communications personnel to support the ERS deployment to off-site locations during COOP events and national emergencies.
- Provide ERS personnel continuity facility and COOP equipment orientations at continuity facilities without Tier 1 and Tier 2 support.
- Manage and maintain oversight over continuity facility prepositioned hardware and operating systems, ensuring readiness of the systems and current level of patching/updates.
- Provide Mobile/Travel IT Operations support including the ECK, SFKs, and deployable communications packages (such as Voyager 8) for leaders on travel and at remote continuity facilities in support of DoD HQ level COOP, COB, and COG real life events and exercises
- Develop and moderate mid/senior level COOP and COG tabletop exercises
- Develop and promulgate procedures and planning templates for use across the enterprise to ensure an effective standardized ISCP is implemented enterprise wide in compliance with the applicable authorities and guidance with RMF.
- Assist the Government COOP Coordinator in preparing and maintaining information system contingency plans for all services provided under this order, participate in contingency planning and COOP exercise meetings, and support COOP exercises.
- Attend Pentagon facility and building management plan reviews for mission critical/emergency site projects and exercises to ensure minimal to no impact to the JSP’s critical organizational systems.
- Report exercise/project outcomes to JSP Government COOP coordinator and/or JSP management for any necessary corrective actions and address operational and/or COOP risks and shortfalls.
- Develop, coordinate, and maintain organization Business Impact Analysis (BIA) to include conducting, coordinating, and providing administrative support with JSP customers BIA risk assessment during onboarding and new system development.
- Provide Continuity Operations Manager presence on the JNOSC watch floor.
- Ensure development and implementation of annual JSP DRP Exercise and program activities and completion of supporting documentation.
- Coordinate and communicate JSP DRP exercises with JSP customers and mission partners.
- Assist in the planning and coordination of JSPs participation in National Level Exercise, DoD/OSD, CJCS, DISA COOP, and COG exercises.
- Facilitate and provide administrative support and meeting minutes for monthly COOP meetings and quarterly COOP forums.
- Active DoD Top Secret Clearance.
- Bachelors Degree in computer science or computer information systems or experience in lieu of degree.
- DoD 8570 IAT Certification.
- 7+ years of systems engineering/administration experience in DoD environments.
- 3 years (at minimum) of work related experience to include the following computer related areas: Networks, Servers, Storage Area Networks, and systems management; telecommunications; directory systems; Public Key Infrastructure, IT customer support and training; computer server and workstation installation, VMWare ESX virtualization technologies, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; system maintenance; information technology project management; design and implementation of geographical distributed information systems; computer scripting; Information System Testing.
- Demonstrated ability for oral and written communication with the highest levels of management.
Source : ValidaTek, Inc.