Contingent Office Assistant - Samaritas
Grand Rapids, MI 49508
About the Job
Do you enjoy making a positive, friendly first impression when you meet people? Our Senior Living Community residents, friends, and families look to our office assistant for customer service and information. This role is for people who enjoy jobs with a high level of activity and who thrive managing a wide range of administrative support tasks. This schedule includes working a few days per week 3:00-11:30pm schedule with rotating weekend coverage.
Welcome to Samaritas Nation!
Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.
APPLY TODAY! #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve!
This position has a pay rate of $13.00 per hour.
What's In It For You:
Some of the benefits you may receive are:
Contingent
- Retirement Plan (403b) – Contributions
- Awesome Employee Discounts
- UKG Wallet - Pre-Pay Options
Job Summary
Provides general office, receptionist and clerical assistance that contributes to the day to day operations of the center and adhering to the Samaritas Values of People First, Communication, Quality Service, Stewardship and Innovation.
Duties and Responsibilities
- Maintain current knowledge of Samaritas’ programs, services and key employees in order to accurately inform and refer persons requesting service and information.
- Perform receptionist duties including answering telephone, routing calls and taking messages, greeting and assisting visitors as required.
- Perform clerical functions such as email correspondence, word processing/typing, assisting with collating packets and mailings, mail sorting and distribution, copying, faxing, ordering supplies, and other general office duties, as required.
- Create and maintain filing systems relevant to office functions.
- Vouchering invoices, as requested, on a daily/regular basis.
- Provide back up for support staff.
- Coordinate or assist with scheduling meetings and general office events, arrange for refreshments/lunches, as requested.
- Self-motivated with ability to work independently.
- Assist with special projects and requests, as needed.
Job Qualifications
Education, Training, and Licensure/Certification
- High school diploma or equivalent.
- Associate’s degree desired.
Experience
- One year clerical experience preferred.
Knowledge Skills and Abilities
- Ability to read, speak and write fluently. Strong oral and written communication skills.
- Excellent customer service skills; ability to respond to and appropriately handle telephone calls, inquiries and implement follow-up with the goal to be best in class with excellent customer service, externally and internally.
- Ability to effectively utilize various Microsoft computer software applications, i.e. Word, Excel (basic knowledge), Outlook, OneDrive, and other software programs.
- Ability to prioritize, organize and implement tasks and projects with minimal assistance.
- Ability to display compassion and sensitivity in all situations, being mindful of the Samaritas mission of serving people as an expression of the love of Christ.
- Ability to adhere to agency confidentiality policy.
Physical/Mental Requirements
- Sits at work station for extended periods with continual concentration.
- Near visual acuity to see video display terminals.
- Hand and finger dexterity for key board use.
- Ability to lift up to 40 pounds.
- Ability to move freely about the office.
- Ability to stoop, bend and lift arms over head.