Contact Center Specialist - CornerStone Staffing

CornerStone Staffing has partnered with a customer that is a Major Hospital in the DFW area hiringContact Center Specialists.If you have 1+ year of call center experience along with stable work history then we want to talk to you!! Potential work from home after training.

Job Title:Contact Center Specialist

Location:Temple, TX

Pay:$18/hr

Schedule:Shift 1:Monday - Friday, 9:00 - 5:30pm

Shift 2: Monday - Friday, 11:00am - 7:30pm

Shift 3: Saturday - Wednesday, 10:30pm - 6:30am

Shift 4: Monday - Friday, 10:30pm - 6:30am

Job Description:

Responsible for professionally answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, and troubleshoot problems.

Requirements:

• Must have 1+ year call center experience

• Must have a stable work history - no job hoppers

• Healthcare experience is preferred

• Excellent and written communication skills resulting in positive communication

• Extreme attention to detail and the ability to prioritize activities

• Experience with using healthcare web-based applications - ability to work in a paperless environment

• Ability to work collaboratively with others

• High school diploma or GED required

Application Process Includes:

• Skills Testing

• Drug testing

• Background check

To Apply for this Job:

Click theApply Onlinebutton at the top of this page, or below this job description, then:

• If you are currently registered with CornerStone Staffing, click theLog Inbutton to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click theCreate Accountbutton to complete the application.