Consumer Products Quality Engineer - Worthington Industries

This position is a key member of our Consumer Products Group (CPG) with a focus on global sourcing of New Product Development (NPD) projects. This position works closely with members from Engineering, Purchasing, Sales/Marketing and our China team to facilitate the use of robust Advance Product Quality Planning (APQP) methods with our NPD projects. This person will oversee product change requests, direct contact to suppliers for ensuring compliance to our supplier quality program, processing of supplier nonconformances (NCs), processing of supplier corrective actions (CAs), and leading continuous improvement activities across all retail and commercial areas of the business.

GENERAL RESPONSIBILITIES:

• Leading end-to-end quality activities for New Product Development (NPD) Projects by closely coordinating with Engineering, Purchasing and other cross functional NPD team members to assure the execution of robust Advance Product Quality Planning (APQP) to support program timelines and successful launch plans.
• Collaborate with the NPD team and other stakeholders to identify applicable regulatory standards, ensure clear specification definitions, and effective communication with suppliers.
• Quality Incident tracking for issues with pre-production products. This includes the root cause investigation, identification, and the implementation of permanent corrective actions.
• Assist suppliers with the implementation of appropriate Quality/Manufacturing methods for suppliers to monitor critical characteristics including inspection plans, gauging methods, and other process controls.
• Performs/participates in on-site supplier audits to qualify or verify supplier capabilities, processes, and quality systems.
• Independently manage the intake and processing of supplier change requests for post launch products. This includes obtaining cross-functional internal approval and executing supplier qualifications using WE Production Part Approval Process (PPAP).
• Participates in supplier-based risk activities by working closely with WE engineering and purchasing to identify supply chain risks and developing action plans to mitigate those risks.
• Work directly with suppliers to ensure understanding, conformity, and accountability to the WE Supplier Quality Manual (SQM).
• Monitor supplier quality performance metrics and manage/coach suppliers placed on formal Supplier Improvement Plans (SIPs).
• Support Quality personnel at WE Plants in managing supplier nonconformances (NCs). Lead the containment and disposition of suspect materials. Collaborates directly with suppliers regarding corrective action (CA) efforts to identify true root causes and ensure the implementation of effective permanent corrective actions.
• Drive the usage of quality core tools like FMEA, SPC and MSA to assure effective quality management systems are in place at our supplier locations.
• Manages the product certifications process by working with regulatory bodies and accredited third party labs for the timely completion of applicable testing/inspections.
• Helps facilitate the customer warranty process by evaluating returned product and analyzing other consumer feedback to identify opportunities for product improvements.
• Other duties as assigned

• Strong knowledge and application of Advanced Quality Planning tools (PPAP, FMEA, Control Plan, Process Mapping, Gage Studies, and SPC).
• Knowledge and ability to apply statistical tools/methods to problem solving and process improvement (Six Sigma, Value Stream Mapping, Lean Principles, Root Cause Analysis, Mistake Proofing/Poka Yoke).
• Advanced knowledge of audit methodologies related to process audits and quality systems audits.
• Knowledge of CPSC, DOT, TC, EN, UL, CUL, CSA, CE, ISO and other domestic/international consumer product regulations.
• Knowledge of GD&T principles.
• Strong leadership, organization and presentation skills
• Strong interpersonal and communication skills with the ability to work with multiple levels of personnel/departments within the organization
• Ability to exhibit a positive, energetic approach to teamwork.
• Ability to advocate product excellence and quality.
• Ability to respond to the urgent needs of the team, with proven track record of meeting deadlines.
• Self-motivated individual with the ability to work independently without direct supervision,
• Ability to multi-task and learn quickly
• Travel required up to 25% including International.

• Bachelors in Engineering or related area or equivalent experience
• Minimum 5 years of experience
• Preferred Certified Quality Engineer (CQE)