Consultant - Urban Science Applications, Inc.

Overview and Summary:

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success.  We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. 

 

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do.  Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.  One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.  If this sounds like the kind of company you would like to work with, Apply Now!

 

POSITION OVERVIEW

This position will provide operational support for a lead management system for a major automotive manufacturer. This role supports the delivery of client services and use technical skills to maintain software and database systems and create regular reporting deliverables. The incumbent will work closely with a team of developers to communicate software update requirements and test changes made by the development team to ensure systems are functioning as expected.  Additionally, it requires providing analysis and reporting on key metrics for the platform's stakeholders. The position emphasizes technical and client-handling skills to carry out high-quality projects and tasks with precision and timeliness. Regular, in-person, monthly team meetings at the local office are essential for this role's success. The most commonly used technical tools in this position include proprietary software, advanced Excel, and SQL. The ability to craft engaging slide decks is also desirable, as the role may involve client presentations.
 

At Urban Science, workplace flexibility has evolved significantly. The needs of each team, role, and individual employee can vary greatly. Leaders collaborate with their teams to find an optimal balance between in-person and remote work, taking into account the business needs, client requirements, cross-functional projects, personal work styles, and preferences. The preferred location for candidates is in the Los Angeles area; however, remote candidates must be ready and willing to travel to the Long Beach, CA office as needed, which is currently once a month. Initial training may require additional visits to the Long Beach office for hands-on learning experiences.

 

URBAN SCIENCE DOES NOT AND WILL NOT OFFER IMMIGRATION RELATED SPONSORSHIP FOR THIS POSITION, EITHER NOW OR IN THE FUTURE.

 

Base Salary Range: $76,245 - $94,010 + discretionary bonus potential.  This range is based on our market pay structures.  However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. 

Essential Duties and Responsibilities:

• Plans and delivers client reports and projects on time, adhering to specifications.
• Designs and manages client databases using Urban Science software, ensuring data accuracy.
• Develops client relationships and responds to inquiries.
• Understands client data to create accurate deliverables.
• Ensures high-quality data in projects.
• Codes and tests custom client software.
• Tracks and verifies data to improve accuracy.
• Maintains Urban Science internal software systems.
• Documents project meetings and stays updated on deliverables.
• Ensures software quality with internal teams.
• Adheres to quality control standards.
• Coordinates with teams to complete tasks on time.
• Communicates updates and issues to management.
• Works with the manager to improve client satisfaction.
• Participates in Urban Science training programs.
• Completes annual goal setting and performance reviews.
• Trains and coaches Analysts, reviewing their work for accuracy.
• Prioritizes other duties with the manager.

Qualifications - Education and Experience:

To successfully perform this job, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, and/or competency necessary for successful job performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Verbal Communication: Ability to deliver information clearly and listen effectively.

• Written Communication: Ability to convey ideas and data in writing with proper grammar.

• Analytical Thinking: Ability to break down situations and trace implications step-by-step.

• Results Oriented: Strives for optimal results, timeliness, and adherence to standards.

• Ethics & Integrity: Behaves in a trustworthy and transparent manner.

• Teamwork & Cooperation: Works cooperatively and as part of a team.

• Self-Control: Maintains emotional control and restrains from negative actions.

• Information Seeking: Actively seeks to understand work-related issues and development opportunities.

• Initiative: Goes above and beyond to improve job results.

• Quality Control: Monitors and ensures high-quality deliverables.

• Customer Service: Understands and meets customer needs.

• Flexibility/Adaptability: Adapts to various situations and perspectives.

• Conceptual Thinking: Sees the bigger picture by connecting different pieces.

• Interpersonal Understanding: Understands others' feelings and values individual differences.

• Self-Confidence: Confidently handles challenges and setbacks.

• Relationship Building: Builds and maintains friendly relationships with clients.

• Database: Knowledge of relational database management and SQL.

• Math & Statistics: Executes simple statistical analyses and applies mathematical methods.

• MS Office: Proficient in MS Excel, Word, PowerPoint, and Access.
  Technical/Software: Programming proficiency in relevant languages, including SQL. 

• Time Management: Prioritizes and manages multiple tasks.

• Sales & Business Development: Identifies and communicates new opportunities to management.

EDUCATION and/or EXPERIENCE:

• University degree required; technical degrees are strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role

• Minimum of 2 years related work experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

• Certification of Apprentice for one practice area preferred (or external equivalent)

• Urban Science Ambassador

• Statistics 1 & Basic Statistics Assessment (or external equivalent)

• Intro to Operations Research (or external equivalent)

   

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

URBAN SCIENCE is dedicated to fostering an inclusive and welcoming employee experience, recognizing that diversity in perspectives and worldviews leads to superior outcomes. We are committed to equitable administration of policies, practices, and procedures related to hiring, training, development, career opportunities, and compensation. We operate in full compliance with all relevant employment laws and expect our employees to uphold these standards. Discrimination is not tolerated in any aspect of the employment relationship, whether it be  race, religious creed, color, national origin, ancestry, physical disability, mental disability, weight, gender, gender identity, gender expression, medical condition, marital status, sex, age, sexual orientation or any other protected characteristic.

 

This description is intended to describe the type and level of work being performed by a person assigned to this position.  It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.