Construction Manager - FirstKey Homes

SUMMARY OF RESPONSIBILITIES

The Construction Manager will oversee all aspects of property renovations and turnover in their assigned region.   They will direct local markets to ensure proper implementation and reinforcement of established policies and procedures. He/she will consistently monitor key performance indicators, analyze trends and identify solutions to enhance organizational operations. They will assist with training and developing team members and support the goals of FirstKey Homes and the Sr. Director of Construction. They will ensure projects and personnel meet or exceed all FirstKey Homes standards of scheduling, budgeting and quality.

• Monitor upcoming property acquisitions, turnover, project pipeline and delivery schedule to coordinate efforts across functional groups in assigned region.
• Manage the centralized process of review and acceptance of all initial renovation and turnover budgets prepared by the construction superintendents. Review and approve, if necessary, change orders to ensure consistency of pricing and necessity of work for variances to initial job budgets.

• Consult with local markets to provide support and guidance regarding the interpretation of policies and procedures. Collaborate with property operation leaders to resolve escalated issues.
• Monitor key performance indicators for initial renovations and turnover. Analyze metrics, identify operational trends and anticipate needs based on seasonality. Recommend and implement solutions that will improve performance.
• Manage teams to ensure vendors complete assigned projects within FirstKey Homes expected pricing, quality, and timeframes.

• Train and coach direct reports in all facets of efficient construction operations to ensure budgets are consistent with the quality and pricing standards for the market. Monthly ride along and periodic QC and scope audits.
• Assist with maintaining and improving cost control measures including the company's standardized bid template, itemized unit pricing, and vendor agreements.
• Collaborate with other construction managersto identify best practices of team management. Proactively use these practices to motivate employees, help them adjust to changes and support their development.
• Onboard, develop and maintain necessary vendors needed to support construction and operations. To include monthly meetings with strategic vendors.
• Utilize operational software, daily review of reports and KPI ensuring data integrity is maintained. Conduct periodic field and data audits to ensure projects are performed to standard.
• Pull and analyze data from FirstKey Homes databases to identify strengths and weaknesses of the renovation and turn production pipeline. Use results to forecast any adjustments and influence change for efficiency.
• Implement quality control measures throughout the construction process to ensure there is functional quality of homes prior to resident move in.
• Provide detailed review of the spend associated with the physical improvement of homes in assigned region.

• Communicate important updates about projects, policies or procedures to corporate and teams. Provide follow-up to team members to ensure understanding and reinforcement of changes.
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• Stay abreast of emerging best practices, technologies and trends within renovation and turnover industry.

• Work with the Sr. Director of Construction to pilot and implement new initiatives in assigned region.
• Monitor and support team by assisting in sourcing new talent that can add value to FirstKey Homes.
• This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

• Primarily working indoors, away from the threat of any weather conditions
• May sit or stand for several hours at a time and climb up and down stairs multiple times each day
• Travel within assigned region up to 75% of the time.

REQUIRED EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• High proficiency with Microsoft Office (Excel, Outlook)
• Minimum 6 years' experience in a Construction Management role
• Experience with building permits and dealing with building officials
• Proven ability to manage and direct teams in disperse geographic locations to achieve organizational goals
• Experience with project management, writing and evaluating project specification and scopes of work
• Knowledge of the property management cycle
• Experience with managing multiple direct reports
• Experience using mobile construction technologies (YARDI, PhotoNotes, RenoWalk, Project Services or similar software)

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor's degree in Construction Management, Architecture, Engineering or related field
• Experience with managing projects with budgets up to $50,000 in work scope
• Experience in Residential Construction or Renovation a plus
• Experience managing construction projects across multiple states
• Experience working in a fast pace, high-growth company

REQUIRED KNOWLEDGE

• Building and Construction— Knowledge of materials, methods, and the tools involved in the construction or repair of houses or buildings.
• Design— Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Administration and Management— Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Safety – Knowledge and application of safe construction practices, proper PPE use and safe tool/equipment handling procedures.

REQUIRED SKILLS

• Active Learning— Understanding the implications of new information for both current and future problem-solving and decision-making.
• Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management— Managing one's own time and the time of others.
• Monitoring— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Judgment and Decision Making— Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Negotiation— Bringing others together and trying to reconcile differences.
• Management of Personnel Resources— Motivating, developing, and directing people as they work, identifying the best people for the job.
• Management of Financial Resources— Determining how money will be spent to get the work done, and accounting for these expenditures.
• Management of Material Resources— Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

• Speaking — Talking to others to convey information effectively.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.

WORK STYLES & BEHAVIORS

• Leadership— Job requires a willingness to lead, take charge, and offer opinions and direction.
• Initiative— Job requires a willingness to take on responsibilities and challenges.
• Dependability— Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Persistence— Job requires persistence in the face of obstacles.
• Concern for Others— Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Attention to Detail— Job requires being careful about detail and thorough in completing work tasks.
• Adaptability/Flexibility— Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Achievement/Effort— Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Analytical Thinking— Job requires analyzing information and using logic to address work-related issues and problems.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.