Construction Administration Manager - CrossFirst Bank

The Construction Administration Manager’s main role is to provide oversight and management of the construction lending platform within the Real Estate (CRE) portfolio at CrossFirst Bank.

• Model our corporate values of Character, Competence, Commitment and Connection.
• Motivate and lead a high performing Construction Administration team; attract, recruit and retain team members.
• Mentor team members utilizing Strength Based Leadership objectives.
• Manage the Construction Administration team by planning, organizing and coordinating team workflow and activities.
• Train and develop team members in all areas of job responsibilities, including laws, regulations, risk identification and management, software and related updates.
• Analyze operational effectiveness of the Construction Administration team; determine cause for any gaps in operational effectiveness, make recommendations to leadership, and implement process improvement plans as needed.
• Clearly communicate performance expectations to team members and address any deficiencies in a timely manner.
• Work closely and collaborate with Bankers, Lending Assistants and Portfolio Managers to understand their construction loan requests.
• Provide oversight of construction loans; review and monitor construction budgets; review, and occasionally approve, construction draw requests to ensure items align with construction budgets; as well as reviewing physical inspections of construction projects.
• Manage the Bank’s construction loan management software  and the vendor relationship.
• Enter new construction loan data, including budgets, in Bank’s construction loan management software.
• Reconcile construction loan balances with Bank’s Core system.
• Monitor interest reserve accounts used for loan payments.
• Ensure that all disbursement documentation is scanned and saved in the Bank’s system.
• Provide ongoing training and resources on Bank’s construction loan management software for the Bankers Lending Assistants and Portfolio Managers.
• Provide documentation support for all construction loans to bank examiners and auditors.
• Provide construction management support to Residential Construction Bankers through utilization of the Bank’s construction loan management software (Abrigo Construct) for residential construction lending.
• Prepare and analyze construction loan reports as directed.
• Recode construction loans once a project has received final certificate of occupancy.
• Establish strategic goals by gathering pertinent business, financial, service, and operations information; identify and evaluate trends; define objectives and evaluate outcomes and adjust strategic direction as needed.
• Achieve financial objectives; forecast annual expenses and operate within budgetary guidelines; analyze variances and make adjustments as needed.
• Develop and maintain policies and procedures for all construction loan functions.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional organizations.
• Maintain quality of service by enforcing quality and client service standards; analyze and resolve quality and client service problems; identify trends; recommend system and process improvements.Interact with internal and external clients while providing extraordinary service.
• Develop and maintain trusted, positive relationships with employees, clients and vendors.
• Represent the Bank and Credit Administration team in a highly professional manner.
• Complete job assignments in a professional, timely and efficient manner; organize and prioritize work.
• Maintain confidentiality; adhere to CrossFirst Bank policies and procedures; comply with laws, regulations and industry best practices.
• Reliable and predictable attendance; both onsite and remote.

• Minimum of three years in construction loan management or equivalent experience.
• PC experience in a Windows environment, Word and advanced spreadsheet experience on Excel is required.
• Ability to review and understand real estate appraisals.
• Ability to utilize construction loan management software (Abrigo Construct).
• Thorough knowledge of commercial loans, principles, policies and practices as well as current lending laws and regulations.
• Strong understanding of construction loan underwriting and analysis, along with strong familiarity with construction loan documentation.
• Experience developing effective construction loan activity reports for management.
• Strong organizational, verbal and written communications skills are required.
• Ability to establish and maintain effective business relationships, internally and externally.
• Bachelor’s degree with exposure to Accounting, Finance or Business courses is preferred or equivalent work experience.

CrossFirst Bank is proud to be an Equal Opportunity Employer.

CrossFirst Bank does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CrossFirst Bank without an authorized search agreement will be considered unsolicited and the property of CrossFirst Bank. We respectfully request no phone calls or emails.