Consignment Acquisitions Manager - Automotive - Motorenn
Los Angeles, CA 90045
About the Job
We are Motorenn! We are an automotive dealership startup specializing in high end vehicles. We're a tech focused dealership startup and as such our approach and culture is more Silicon Valley than traditional dealership. We're good people and a good team and we want to add to that.
If you are an enthusiastic self-starter with a passion for customer service, product knowledge, selling cars, and you enjoy working with people, then we want you to be part of our sales team! The automotive sales professional is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection performance, accessories, efficiencies, safety features and functions, and financing options.
He or she presents vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship with customers to encourage networking and repeat business.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and use a computer. The employee frequently is required to talk, hear and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to a computer
monitor. The noise level in the work environment is usually quiet.
The ideal candidate has a high school diploma or GED, previous sales experience (in any industry), excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. He or she must be self-motivated with a willingness to continuously prospect to sell vehicles.
- Excellent client customer service and satisfaction skills.
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
- Excellent telephone and customer service skills, including the ability to smile.
- Must be able to work well in a process driven environment.
- Must conduct oneself in a professional manner at all times.
- Must have confidence to be successful.
- Professional appearance and work ethic.
- Computer skills must include proficiency in Word, Excel and Outlook.
- He or she presents vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing. relationship with customers to encourage networking and repeat business.
- Conducts vehicle test drives and ensures all speed limits all other rules of the road are followed.
- Continuously learns about product updates, features, accessories, and inventory and their benefits to the customer.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; and explaining warranties and services.
- Helps customers with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies.
- Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements.
- Learns to overcome objections, ask for the sale, negotiate price, complete sales or purchase agreement, and explain and offer warranties service and finance.
- Maintains accurate sales documentation.
- Maintains high CSI (Customer Satisfaction Index) a MUST!
- Maintains an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Negotiates sale closure in a clear, concise, and highly ethical fashion.
- Prospects daily for potential customers and maintains consistent rapport with previously sold customers.
- Provides sales management information by completing required reports.
- Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
- Follow all company policies and procedures.
- Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
Benefits:
- Competitive Salary with opportunity to earn bonuses based on performance
- Great Benefit Plan which includes Health, Dental, Vision, Life, 401K
Source : Motorenn