Conference Center Coordinator at Butzel

GENERAL PURPOSE:  

The Conference Center Coordinator oversees the conference center, greets clients and visitors, schedules and sets up meetings, and answers the telephone.  This position also supports other administrative departments. The coordinator will also supply information regarding the organization to visitors.

MAJOR RESPONSIBILITIES:

• Organize conference and meeting room bookings based on capacity and technology requirements.
• Assist in coordination of events and organize catering as requested.
• Answer multi-line phones, screening and forwarding incoming calls.
• Ensure conference rooms and office are cleaned and stocked.
• Provide other administrative assistance as needed such as typing, filing, copying, scanning or library assistance.
• Greet guests entering office, monitor visitor access, and maintain security awareness
• Notify individuals with whom the visitor(s) have appointments and direct visitors to the correct destination.
• Track hand deliveries upon receipt and notify appropriate attorney and staff.
• Maintain and regulate inventory relevant to reception area, kitchen, conference rooms, and office.
• Ensure the reception area remains safe and clean.
• Assist Operations Department with facility communication and follow up.
• Cooperate with members of other administrative departments as necessary.

SKILLS AND ABILITIES:

• Effective verbal and written communication skills, with strong attention to detail.
• Ability to work effectively as a team member and individually with minimum supervision.
• Excellent computer skills with knowledge of Outlook.
• Reliable with a strong and proactive work ethic.

EDUCATION, EXPERIENCE AND/OR TRAINING:

• High school diploma with one to two years of experience
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Ability to work a multi-line telephone system
• Ability to utilize Microsoft Office