Condition Report Writer - Norwalk Auto Auction
Norwalk, CA 90650
About the Job
Condition Report Writer helps ensure the overall efficiency, of our body estimations and appraisals by providing timely, accurate, and customer-approved estimates for repair work. He or she documents estimates and the necessary repair work according to established industry standards and insurance company regulations.
The ideal candidate has some post-secondary education or training and at least one year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record and a strong technical and customer service performance record. Excellent communication and interpersonal skills and good computer skills are required. A certification or designation in the field of automotive repair is a plus.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities:
- Prepares estimates & appraisals for body work according to company, insurance company, and industry standards.
- Take pictures of vehicles that are being inspected.
- Perform the automotive body work process which includes interior as well.
- Ensures that required documentation is complete and is in compliance with regulations and standards.
- Maintains work area in a neat and organized manner.
- Follows all company policies, procedures and safety policies.
- Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
- Performs other duties as assigned.
- 1+ year body work or automotive estimation and appraisal experience required.
- Ability to work outdoors with consistent physical movement to give estimates on the overall condition which includes wear and tear of automotive product.
- I pad estimating capability along with Excel and Word proficiency.
- Certification or designation in the field of automotive repair a plus.
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
- Safety and customer service oriented.
- High school diploma or GED required; some post high school education or training preferred.
- Must conduct oneself in a professional manner.
- Unrestricted California driver's license and clean driving record.