Concierge Roaming - Hebrew SeniorLife, Inc.

Hebrew SeniorLife employees set the highest standard in our commitment to redefine the experience of aging. With compassion, resilience, and determination, we make a difference in the lives of patients, residents, their families, and the broad senior care community every day. And they in ours as well. These life-changing connections give our work meaning and fuel our desire to advance our potential. To be all that we can be. At Hebrew SeniorLife, that’s uniquely possible. Because here we’re supported to always keep growing. And as we do, so does our collective impact.

Our benefits include:

• Excellent medical and dental benefits, available on your first day for positions over 24 hours/week
• A 403b retirement plan open to all employees, including per diems
• Generous paid time off
• On-site health and wellness programming
• Tuition reimbursement and scholarships
• An employee recognition program

1. Position Responsibilities:

   • Uses alarm panel to respond to residents assists/smoke alarms in emergency situations and communicates the situations to administration also communicates any unusual events, missing items, or alleged thefts.
   • Coordinates all emergency response efforts, including directing emergency vehicles to the SNF and EL, as well as the IL.
   • Provide Resident Information Forms. DNR information (from binders) and E-Clinical information (from computer) to paramedics and medical transport companies, as well as internal medical and emergency responders.
   • Uses two way radio to communicate with various nursing, maintenance and administration staff
   • Perform nightly flipper check
   • Set up and remove furniture and decorations to prepare facilities for events such as programs ,banquets and meetings
   • Helps usher residents in the ballroom during nightly programs
   • Assist residents with minor maintenance and computer issues
   • Covers the front desk for concierge breaks
   • Delivers packages to resident apartments as needed

1. Qualifications:

   • Good communication skills
   • Previous security or concierge experience preferred. First Aid or medical training a plus
   • Superior customer service skills.
   • Professional appearance and demeanor.
   • Flexibility to work varied shifts (when needed), including weekends and holidays
   • Must be able to respond quickly to alarms.
   • High School diploma or equivalent.

    

   Working Conditions and Physical Demands

   • Being neat, clean and wearing professional attire is required
   • At times a fast paced environment
   • Subject to frequent interruptions
   • Subject to emergency situations
   • Works in a clean, well-lighted, well-ventilated area.
   • Some lifting and moving furniture to setup for programs
   • Strong perfumes/aftershaves are prohibited.
   • Shifts vary