Concierge - Ridgewood Care Center

Concierge

• 10am-6pm
• Occasional Weekend/Holiday Support

Ridgewood Care Center is a pillar in the community of Racine, WI. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

Why work for us?

• Caring and compassionate environment
• Opportunity for growth, success, and longevity
• Come join employees who have become family!
• Work today, and get paid TODAY! 
• Supportive Management team

Benefits:

• Beautiful work environment
• Competitive Wages and Benefit Package
• Flexible Schedule
• Paid Time Off
• Overtime Pay
• 401K

Now Hiring: Concierge

Concierge Responsibilities:

• Greet and welcome residents, families, visitors, and staff with a friendly and professional demeanor.
• Assist residents and families with requests, including directions, scheduling appointments, and providing information about facility services and events.
• Handle incoming calls and inquiries, directing them to the appropriate departments.
• Coordinate with nursing staff and other departments to ensure seamless communication and service for residents.
• Maintain a clean, organized, and inviting reception area.
• Assist with event planning and coordination for resident activities and family gatherings.
• Respond promptly to resident concerns or requests and follow up to ensure satisfaction.

Concierge Qualifications:

• Previous experience in a customer service or front desk role, preferably in a healthcare or senior living setting.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask.
• Ability to remain calm and professional in a fast-paced environment.
• A genuine passion for working with seniors and their families.

Ridgewood Care Center is an equal opportunity employer.

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10.15.24