Concierge (Overnight) - Related

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Related Companies, a renowned leader in luxury real estate development, is seeking an experienced individual to join our dynamic team dedicated to maintaining excellence in our newest upscale rental development.

At Related, we don't just build structures; we create lifestyle destinations. Our commitment to quality, innovation, and sophistication sets us apart in the real estate industry. With a reputation for developing iconic properties, we are now bringing our vision to life in West Palm Beach with a new luxury rental development that redefines contemporary living.

We are seeking a dynamic and customer-focused Luxury Concierge to join our team at The Laurel, our newest luxury rentals development in West Palm Beach, FL! The Luxury Concierge will play a key role in delivering unparalleled service and creating a welcoming and luxurious environment for our residents.

Building Information: The Laurel presents a unique and unrivaled luxury rental residence by Related. Located in The Square with unparalleled access to the best shopping, dining and more, The Laurel will offer a one-of-a-kind living experience beyond anything West Palm Beach has ever seen. Opening spring 2024: The Laurel | Related

WORK SCHEDULE: (Overnight) 

Saturday's - Wednesday's (11:00pm - 7:00am)

DAYS OFF: Thursday's and Friday's

Role Summary: The Concierge maintains a professional and courteous environment for the residents by provides the highest standard of customer service to residents. Our Lobby staff monitors all visitors, packages  and maintains the lobby and main entrance appearance.

Responsibilities include: 

• Creating a luxury environment and exceeding expectations in all hospitality services
• Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner
• Respect the privacy, time and resources of each resident
• Communicate resident concerns to property management and Related’s Corporate Office
• Monitor security systems and cameras, conduct inspections of the property and report any incidents or damages
• Maintain accurate records of incoming and outgoing packages and deliveries
• Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes

Compensation:

$22/h - $23/h 

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

#LUXNYFL

• 1-2 years’ experience in the hotel, hospitality, and service industries
• Strong oral and written communication skills
• Proficient computer knowledge including Microsoft Outlook and Yardi
• Must be able to work 8 hour shifts on their feet
• Must be able to lift up to 50lbs
• May be required to work nights, weekends and overtime

Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in multiple states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.

At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, and employee engagement, and investing in leadership development to continuously improve the employee experience. Related values diversity in backgrounds and experiences. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards.

Related is an Equal Opportunity Employer

Related values diversity in backgrounds and experiences. We are proud to be an equal-opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation commensurate with experience, workplace geography, and market standards.

For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy

#RMC