Concierge/Front Desk Representative. - Beacon Management Services
Atlanta, GA
About the Job
Now Hiring! Concierge/Front Desk Representative.
Schedule: Weekends.
Pay type: $16.00hr
Location: Atlanta, GA.
Who We Are? https://www.beaconmanagementservices.com
Beacon Management Services is one of Atlanta’s leading property management companies specializing in homeowner associations, high-rise condominiums, mixed-use developments, commercial condominiums, and other properties of distinction. We were named one of the Top Ten Management Companies by The Atlanta Business Chronicle and are an A+ rated company by the Better Business Bureau. We work with you to concentrate on the big picture – setting policy and strategic planning – while the day-to-day operations are cared for by licensed association professionals.
We offer expertise in all facets of operations, staffing, technology, GAAP standard financial analysis, budgets, maintenance, and capital projects.
What You’ll Do:
- Demonstrates a positive, professional, and client-oriented attitude about the company with homeowners, board members, vendors, coworkers, and the public whether contact is by mail, telephone, e-mail, or in person. Constantly strives for improvements in work processes and results to better meet client's expectations.
- Answers a high volume of incoming calls from homeowners and vendors and utilizes internal systems to initiate and complete customer requests.
- Monitors Emergency Response System.
- Greets and directs Residents, guests, and invitees.
- Monitors and controls Electronic Security Control Systems.
- Responds to emergencies in a timely and efficient manner.
- Monitors and controls access to the building.
- Maintains daily logs, records, and forms.
- Resolves and follows up on all complaints/issues.
- Maintains a safe and secure environment throughout the building/property(s).
- May be assigned other duties by the on-site property manager.
- Follows safety procedures and maintains a safe work environment.
Education & Experience:
- High school diploma or equivalency preferred.
- College-level courses in business or hospitality are preferred.
- Two (2) to three (3) years of business experience preferred.
- Computer literacy: command of information system hardware/software is preferred.
- Effective written and verbal communication skills.
What’s In It for You:
- Competitive pay.
- Plethora of employee benefit options.
- Paid vacation.
- Opportunity for advancement.