Concierge - Discovery Commons Brookfield

Full Time Concierge

8:00am to 8:00pm, 3 days a week including every other weekend

About DiscoverySenior Living

Discovery Senior Livingis a family of companies that includes Discovery Management Group, IntegralSenior Living, Provincial Senior Living, Morada Senior Living, Terra BellaSenior Living, Lake House Senior Living, Arvum Senior Living, DiscoveryDevelopment Group, Discovery Design Concepts, STAT Marketing, and Discovery AtHome. With three decades of experience, the award-winning management team hasbeen developing, building, marketing, and managing diverse senior-livingcommunities across the United States. By leveraging its innovative“Experiential Living” philosophy across a growing portfolio in excess of 350communities and over 35,000 homes in nearly 40 states, and 19,000 dedicatedemployees, Discovery Senior Living is a recognized industry leader for performance,innovation and lifestyle customization and, today, ranks among the 2 largestU.S. senior living operators.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Concierge to join our team.  

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Responsibilities:

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V