Concierge Assistant - The Boston Consulting Group
Boston, MA
About the Job
You are a key member of the Office Experience team responsible for the staff and visitor experience of the office. Serving as the first point of contact for clients and visitors to the BCG office, the Concierge Assistant is valued as the “Chief of First Impressions”. In addition, you will provide backup assistance to other members of the Office Experience Team, especially during peak times for internal and training events as well as perform general office tasks as necessary.
- Greet all guests and provide a welcoming experience
- Manage all guest visits to the office
- Maintaining the general appearance of the office and office equipment
- Stocking and maintaining cafe and common areas, support meeting and events as requested
- Coordinate print job requests and other requests as necessary to client facing teams
- Supporting local office affiliation, assisting with building services requests and performing other tasks as necessary
- Make updates to internal & external Microsites as directed
- Managing office and meeting room reservations
- Monitoring concierge inbox
- Maintain office documentation on processes and standard operating procedures
- Stocking refrigerators, snacks, etc.
- Ordering lunches, snacks, drinks as necessary
- Facility maintenance: annual & ad hoc
- Daily management of facility vendors: security, plant, cleaners, painters, furniture, etc.
- Additional office projects and tasks as assigned
Source : The Boston Consulting Group