Concierge (3p-11p) - Luxe at Wellington Rehabilitation Center

Concierge

The Concierge assists all guests by providing a variety of services to them. They must consistently provide high-quality customer service in all their interactions with guests and families and act as a point of reference for said people. The concierge also work with patients and their families to address any concerns or special needs that may arise during their stay or course of treatment. The position requires you to work directly with various members of the nursing department and administration to solve problems that patients and families may have with the goal of facilitating positive patient experience and care during their time.

Who We Are

Our missionis to personalize the wellness journey by providing skilled nursing and rehabilitation experiences that are designed around the needs of each individual. We are dedicated to promoting a better quality of life and transforming ordinary expectations into extraordinary outcomes.

RESPONSIBILITIES:

·       Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location

·       Answers, screens, and directs phone calls; takes messages and schedules appointments if needed

·       Receives mail, documents, packages, and courier deliveries and delivers or distributes items.

EDUCATION / EXPERIENCE:  

·         High school diploma or GED required

·         Ability to communicate effectively in English, Bi-lingual is a plus

·         One to three years customer service experience and/or training; or equivalent combination of education and experience.

Why Join Us

·         SAME DAY PAY AVAILABLE!

·         Competitive Compensation.

·         Great Benefits Package.

·         Engaging Work Atmosphere.

·         Innovative Training Programs.

·         Excellent Growth Opportunitie

An Equal Opportunity Employer.