Concessions Manager - Oregon State University - Compass Group, North America

Levy Sector






Salary: 52,000 -56,000


Other Forms of Compensation:


Pay Grade: 11





Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.





About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.




Job Summary



Job Summary:


As a Concessions Manager, you will be responsible for leading and motivating our hourly team members to provide a warm welcome and delicious food to our guests. The ideal candidate will be an experienced operations leader who is focused on people and quality standards.


Key Responsibilities:



+ * Ensuring all stations are set up and ready for event

* Staffing areas for event days

* Verifying payroll, entering gratuities

* Supervising operations during the event and troubleshooting where needed

* Working with colleagues to continuously improve operational performance

* Proactively engaging in processes for loss prevention

* Working in partnership with other departments to ensure accurate completion of the requisition process

* Managing gratis sheet process to ensure accurate tracking of any comped items

* Ensuring compliance with all Payment Card Information rules

* Implementing concessions production sheet to ensure accurate production and minimal wastage

* Conducting progressive coaching with team members

* Re-stocking of concessions and bars to maximize event readiness

* Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed

* Completion and processing of alcohol incident logs to identify recurring issues or trends

* Supporting recruitment activities for team members and NFP’s

* Holding pre-shift meetings to set the tone for events

* Overseeing service standards during events to ensure a high level of the guest experience

* Ensuring accurate end of month inventory completion

* Managing product transfers and requisition sheets to accurately track products during events

* Managing and resolving guest complaints

* Managing team member incidents/accidents and following all required reporting procedures

* Completing a monthly department safety inspection

* Monthly safety training conducted for team members

* Completing events walks of the building

* Supporting other properties and departments as demanded by the business

* Other duties/responsibilities as assigned



Preferred Qualifications:



+ * 2+ years of experience in a food and beverage operational position

* Bachelor’s degree in hospitality management is preferred

* High level of computer literacy

* Passion for hospitality, food, and retail

* Excellent interpersonal and stakeholder management skills









Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)





Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.



We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.


Applications are accepted on an ongoing basis.


At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.






+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Flexible Time Off Plan


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Levy maintains a drug-free workplace.