Computer Support Specialist - Staff Today Inc. (STI)

Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Albany, New York. These are registry positions with our company.

Pay Rate: $28 / hour

Shift details:

• M-F: 9am-5pm

Duties include but are not limited to the following:

• Utilize multiple data sources, assist with the use of variance analysis to validate the data used for Hospital and Long Term Care (LTC) providers COVID-19 statistics.
• Maintain and improve LTC contact databases used for COVID-19 ad hoc requests and daily activities.
• Run and consolidate ad hoc reports used by DOH staff to prioritize COVID-19 survey follow up with LTC providers.
• Run and maintain data pipelines that feed the OALTC Data Lake.
• Research, create, and maintain documentation on data assets.
• Work with ITS to ensure software and hardware is installed in a timely manner on DAIS employee devices as needed.
• Data analysis and duties as needed to assist in COVID-19 response and other OALTC functions.
• Train DOH staff on data tools and best practices.
• Special assignments and projects as assigned.

Minimum Qualifications: Well organized, detail oriented, excellent verbal and written communication skills, including the ability to walk-through complicated technical ideas or tasks with individuals without an IT background, and the ability to work alone and as part of a team. Excellent working knowledge of Microsoft Office, specifically Outlook, Access, Word, Excel and SharePoint.

Preferred Qualifications: Bachelor's degree and experience working in a fast-paced setting with the ability to multi-task and work in complex databases. Experience in effectively communicating with consumers, providers, and staff. Experience creating and maintaining a data dictionary and mapping of existing databases. Experience in SQL, Python, R, or Tableau is a plus.

If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Alondra (Monday-Friday 8:30 AM-5:00 PM PST).


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