Computer Lab Technician at DivIHN Integration Inc

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at

Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists
Hema Malini at

Infant at

Title: Computer Lab Technician
Location: San Diego, CA
Duration: 6 Months (Temp. to Perm./ with possible extension)

Description:

• A Lab support technician plays a critical role in the smooth operation and expansion of Client labs by overseeing the management and administration of infrastructure used for testing and validation of our products.
• The Lab support tech ensures that our test infrastructure scales with our global operations and help expand Client's test capability across all product lines.
• The Lab Technician will oversee the San Diego lab, managing 220 Mac mini devices operating 24/7.
• The primary responsibility is to ensure seamless connectivity between the Transmitter and Receiver devices.

Where you come in:
Be the on-site person for Lab maintenance and support to ensure the infrastructure is usable remotely by all teams
Set-up of PCs and Mac machines in the lab with standardized images and security patches
Work with IT on to always ensure connectivity in the lab
Set-up/assemble racks of machines/servers and update HW as needed for test and validation
Work with the Test and Development teams to purchase test equipment (Switches, phones, Macs, USB cables etc.) and get it shipped to DXCM
Build/maintain and allocate VMs to scale test infrastructure and make it available to team
Ensure that all lab activities comply with safety regulations, protocols, and ethical standards.
Collect debug logs and work with IT team as needed to always ensure proper network connectivity in the lab
Install automation tools to collect data and monitor stats for the lab
Use lab mgmt SW to take inventory and track the health of lab devices
Collaborate with other teams to standardize lab management tools
Keep detailed records of inventory purchases to shipped to teams
Document the lab layout and usage, processes, device info etc. so that it's easily accessible to all test engineers

What makes you successful:
Must have 3 years of experience building and maintaining an engineering lab
You must have experience in racking up servers, cabling/labeling, building and maintaining an engineering labs with test fixtures
Hands-on experience working with Windows and Mac Operating systems, taking snapshots/back-ups, updating security patches etc.
Good understanding of lab administration tasks, well versed with lab/infra management tools and procedures
Experience managing inventory of assets and labeling/tracking etc.
Experience in setting up, using, managing and configuring VMs for multiple users
Experience in Implementing safety measures and providing training to lab personnel. Maintain records of safety inspections and incidents.
Excellent written and verbal communication skills
Basic experience or exposure to shell scripting or Python
Experience using Excel, Power-point, Word etc. for documentation
Enthusiasm to learn and grow

Required Skills (top 3 non-negotiable)

1. Lab Management

2. Scripting - python or shell

3. Debugging

4. Strong troubleshooting skills

Preferred Skills (nice to have):

1. QA automation

2. Development

3. Leadership

Education
Bachelor's, Associate is also fine.

Years if required Experience: 2-3 years.

About us:

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.