COMPLIANCE SUPPORT ADMINISTRATOR - Gene B. Glick Company, Inc.

The Compliance Support Administrator is responsible for ensuring program compliance with Federal multi-family housing programs and Federal requirements, interpreting Federal regulations and monitoring software to maintain compliance.

• Prevent and resolve compliance issues through collaboration with Applications Services and Accounting teams for holistic results during software implementation by:

◦ Providing information, collecting, analyzing, and summarizing issues.

◦ Researching and identifying applicable regulatory and industry compliance standards. 

◦ Developing all standard changes related to TRACS/IMAX or Company software.

• Interpret new regulations and laws by reviewing and analyzing proposed and adopted legislation and regulations.
• Answer questions and respond to requests through the helpdesk, within the service level agreement requirements. Responsible for all helpdesk inquiries, including but not limited to:

◦ Complicated compliance issues.

◦ Software issues, including communication regarding Housing Assistance Payments billings with the State and Federal agencies.

◦ Resident file reviews related to fraud and provides report recommendation.

• Perform compliance 504/Reasonable Accommodations/Modification request reviews with 504 committee members.
• Develop, facilitate, and assist in providing corporate training on Standards in collaboration with the Training Department, Compliance Department and Property Management.
• Maintain relationship with regulatory personnel responsible for revenue via HUD Assistance Payments.

• High school diploma or equivalent combination of education, training and experience.
• 3-5 years of progressive compliance experience with Federal program(s) and Housing Assistance Payment vouchering systems.
• Experience with compliance regulations for Federal multi-family housing programs, such as but not limited to, LIHTC, HUD Project Based Section, HUD Project Based vouchers with demonstrated ability to research, analyze, and report.
• Must have solid customer service skills.
• Basic understanding of accounting principles.
• Demonstrated proficiency with computers, a working knowledge of the MS Office Suite of software, and the ability to use a broad range of job-related software including presentation applications.
• Must have and maintain a valid Driver’s License in the state of residence.
• Must be able to effectively communicate through listening, transmitting information accurately and effectively communicate verbally and in writing. Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.
• Some travel may be required.