Product Quality and Compliance Specialist - Carter's/OshKosh
New York, NY
About the Job
QUESTIONNAIRE-6-38
40
Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
HOW YOU’LL MAKE AN IMPACT:
This role typically reports into the Sr Director, Quality Assurance and is based in our Skip Hop New York office. The team is hybrid, coming into the office 3 days a week.
40%: Regulatory Labeling, Warnings, and Restrictions
+ Act as subject matter expert for product and packaging labeling requirements for all Skip Hop categories and countries.
+ Advise Packaging Graphics and Product Development Teams of labeling requirements including wording, size and placement on product, package, and instruction sheet.
+ Document and file finalized packaging, labels, etching and instructions for all TOP samples.
+ Manage new labeling requirements for new and existing products (i.e.- UKCA, law label updates, new standards etc.
+ Keep abreast of changes in requirements and advise cross-functional teams as needed.
+ Managed customized labeling of products to meet requirements of specific countries.
+ Proof-read all labels and packaging expeditiously.
+ Manage testing applications for pretesting labels, packaging and instructions to confirm all regulatory information is accurate before final testing.
+ Organize and build all labeling SOPs. Create rules/templates which Product Development and cross-functional departments can reference for repeated product types.
+ Manage all stuffed article licenses per state:
+ Register factories for new and annual stuffed article licenses per state.
+ Manage global registrations, sampling and payments to keep registrations current.
+ Manage all miscellaneous product labeling registrations and certificates (WERC, FSC, TSCA/CARB, Stuffed licenses, etc.)
40%: Provide Product Regulatory & Safety Documents for Customers & Distributers
+ Create basic Certificates and Declarations of Conformity as needed. Provide Test Reports and Children’s Product Certificates as requested. Sign documents on behalf of Skip Hop to certify that products are safe and conform to regulatory test requirements.
+ Create relevant documentation for Vendor sign-off (Prop65, REACH, CHCC, etc.)
+ International Distributor regulatory library: organize and update all international test reports, declarations of conformity and other relevant technical file documents in the distributor library such that documents are easy to access by our international distributors.
+ Provide ongoing support to distributors and retailers to negotiate and arrange custom testing beyond US and European standards.
+ Manage retailer specific registrations as needed.
+ Organize and maintain the SharePoint and Shared-drive libraries of all test results and Certificates as required by law. Be sure all test reports are clearly organized, labeled and easy to locate and provide for Skip Hop customers.
20%: Regulatory Compliance Standards and Administration
+ Manage quality and compliance team invoices, coding and payments
+ Submit payment request for all QA invoices and code each individual invoice in SAP.
+ Review and understand government regulatory standards and customer compliance standards for all Skip Hop Product Categories
+ Communicate with regulatory bodies and third-party labs to clarify requirements.
+ Keep up-to-date with new or changing regulations and standards.
+ Assist with the management of consumer complaint data tracking and reporting.
+ Assist with product testing (regulatory and qualification testing) as needed.
WE’D LOVE TO HEAR FROM YOU IF:
+ Must have:
+ Highly detail-oriented person with excellent organizational skills
+ Excellent collaboration and project management skills
+ Strong ability to synthesize large documents to present information in easy-to-comprehend formats
Preferred skills and experience:
+ 2+ years of experience
+ Experience reading and applying government regulations to products (US & International)
+ Experience in children’s products, toys and/or infant gear products a plus.
+ Excellent computer skills including Microsoft Office Software (Word, Excel, PowerPoint, SharePoint, etc.)
+ Bachelor’s degree in engineering, Chemistry, Regulatory Compliance or other related scientific field.
+ Compensation for this position ranges from $67,000 - $75,000 a year based on experience
OUR TEAM MEMBERS:
+ Lead Courageously: Have a strong sense of personal values that align with our Company values
+ Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
+ Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
+ Drive Growth: Set aggressive goals and implement plans precisely
+ Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes
MAKE A CAREER AT CARTER’S:
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._
40
Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
HOW YOU’LL MAKE AN IMPACT:
This role typically reports into the Sr Director, Quality Assurance and is based in our Skip Hop New York office. The team is hybrid, coming into the office 3 days a week.
40%: Regulatory Labeling, Warnings, and Restrictions
+ Act as subject matter expert for product and packaging labeling requirements for all Skip Hop categories and countries.
+ Advise Packaging Graphics and Product Development Teams of labeling requirements including wording, size and placement on product, package, and instruction sheet.
+ Document and file finalized packaging, labels, etching and instructions for all TOP samples.
+ Manage new labeling requirements for new and existing products (i.e.- UKCA, law label updates, new standards etc.
+ Keep abreast of changes in requirements and advise cross-functional teams as needed.
+ Managed customized labeling of products to meet requirements of specific countries.
+ Proof-read all labels and packaging expeditiously.
+ Manage testing applications for pretesting labels, packaging and instructions to confirm all regulatory information is accurate before final testing.
+ Organize and build all labeling SOPs. Create rules/templates which Product Development and cross-functional departments can reference for repeated product types.
+ Manage all stuffed article licenses per state:
+ Register factories for new and annual stuffed article licenses per state.
+ Manage global registrations, sampling and payments to keep registrations current.
+ Manage all miscellaneous product labeling registrations and certificates (WERC, FSC, TSCA/CARB, Stuffed licenses, etc.)
40%: Provide Product Regulatory & Safety Documents for Customers & Distributers
+ Create basic Certificates and Declarations of Conformity as needed. Provide Test Reports and Children’s Product Certificates as requested. Sign documents on behalf of Skip Hop to certify that products are safe and conform to regulatory test requirements.
+ Create relevant documentation for Vendor sign-off (Prop65, REACH, CHCC, etc.)
+ International Distributor regulatory library: organize and update all international test reports, declarations of conformity and other relevant technical file documents in the distributor library such that documents are easy to access by our international distributors.
+ Provide ongoing support to distributors and retailers to negotiate and arrange custom testing beyond US and European standards.
+ Manage retailer specific registrations as needed.
+ Organize and maintain the SharePoint and Shared-drive libraries of all test results and Certificates as required by law. Be sure all test reports are clearly organized, labeled and easy to locate and provide for Skip Hop customers.
20%: Regulatory Compliance Standards and Administration
+ Manage quality and compliance team invoices, coding and payments
+ Submit payment request for all QA invoices and code each individual invoice in SAP.
+ Review and understand government regulatory standards and customer compliance standards for all Skip Hop Product Categories
+ Communicate with regulatory bodies and third-party labs to clarify requirements.
+ Keep up-to-date with new or changing regulations and standards.
+ Assist with the management of consumer complaint data tracking and reporting.
+ Assist with product testing (regulatory and qualification testing) as needed.
WE’D LOVE TO HEAR FROM YOU IF:
+ Must have:
+ Highly detail-oriented person with excellent organizational skills
+ Excellent collaboration and project management skills
+ Strong ability to synthesize large documents to present information in easy-to-comprehend formats
Preferred skills and experience:
+ 2+ years of experience
+ Experience reading and applying government regulations to products (US & International)
+ Experience in children’s products, toys and/or infant gear products a plus.
+ Excellent computer skills including Microsoft Office Software (Word, Excel, PowerPoint, SharePoint, etc.)
+ Bachelor’s degree in engineering, Chemistry, Regulatory Compliance or other related scientific field.
+ Compensation for this position ranges from $67,000 - $75,000 a year based on experience
OUR TEAM MEMBERS:
+ Lead Courageously: Have a strong sense of personal values that align with our Company values
+ Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
+ Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
+ Drive Growth: Set aggressive goals and implement plans precisely
+ Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes
MAKE A CAREER AT CARTER’S:
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._
Source : Carter's/OshKosh