Compliance Specialist - Wilson County Government

Compliance Specialist
$74,547.00
Full Time -Exempt Status

Purpose of Classification
The purpose of this classification is to be responsible for coordination and oversight for all compliance within the department.  This position will include remediation and training of department personnel to ensure delivery of high quality of care to the citizens we serve.
Reports to the EMS Chief.
Essential Functions

The following duties are normal for this position.  The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.

Personnel are expected to embrace, support, and promote the Department’s values, beliefs, and culture, which include but are not limited to the following: high ethical and moral standards, active participation in teamwork, strong safety principles and safety awareness, and provide outstanding customer service to internal and external customers

 

• Must be able to perform all duties of the Firefighter, EMT, and Paramedic job description.
• Revise paperwork as needed for orientation of new employees as it relates to compliance.
• CQI review or coordinate EMS reports to ensure quality medical care is given and protocols are being followed. Provide feedback (positive & negative) to employees and provides statistical reports.
• Ensures daily all Fire and EMS electronic reports are completed and any missing reports are completed ASAP.
• Assists persons with complaints and/or inquiries or directs them to the appropriate authorities.
• Primary Exposure Control Officer (PECO), coordinates in keeping personnel up to date on immunizations, follow up, etc. Maintains records electronically and securely as they relate to OSHA exposure control standards.
• Conduct and/or coordinate initial & annual OSHA training for Hazard Communication & Respiratory Protection Program.
• Conduct and/or coordinate annual OSHA fit tests and maintain paperwork.
• Must have the ability to determine priority of customer needs and follow up on them.
• Must be able to disseminate sensitive information in a discreet and confidential manner.
• Function as the department’s HIPAA privacy officer, develop and maintain the HIPAA program and ensure annual training of employees.
• Conducts random audit of the department’s EMS billing to ensure proper coding/compliance.
• Competency and compliance program, develop, coordinate, and maintain a program to ensure all personnel are credentialed in their skills.
• Customer satisfaction program, develop and coordinate a program to ensure the department is delivering the best customer service to our clients. 
• Possess fundamental knowledge and ability to function within the incident command system.
• Communicates via telephone and/or two-way radio; provides information and assistance; takes and relays messages or directs calls to appropriate personnel; responds to requests for service or assistance; returns calls as necessary; communicates effectively and coherently over radio channels while initiating and responding to radio communications.
• Promotes positive public relations; provides education to the public regarding issues such as public health, life safety, drug/alcohol abuse, first aid, CPR, or emergency care; provides tours of ambulances and stations.
• Attends meetings, training sessions, seminars and workshops as required to remain knowledgeable of county/departmental operations, to promote improved job performance, and to stay current with changing policies, procedures, codes, and laws; maintains an awareness of new trends/advances in the profession; reads professional literature; maintains professional affiliations.
• Must be able to pass yearly SCBA fit test and medical questionnaire including possible psychological exam.
• Safety sensitive position subject to pre-employment, post-accident, reasonable suspicion and random drug screens.
• Subject to annual and random competency evaluations, current state and/or national standards will be used to evaluate practical skills and knowledge.
• Salary position.
• Subject to annual physical ability testing.

Additional Functions

 

• Provides assistance to other employees or departments as needed.
• Supervises the EMS Billing branch.
• Performs other related duties as required or assigned by department Chief’s.
• This position is “on call” for any type of disaster or major emergency; natural, manmade or technological.

Minimum Qualifications

 

• High school diploma or GED required; Associates or Bachelor’s Degree preferred, supplemented by EMS experience.
• Minimum four (4) years of continuous full-time service with Wilson County Emergency Management Agency or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Must meet all requirements of the Firefighter and Paramedic job description.
• Work an eight (8) hour shift and be prepared to respond at any time including after normal business hours.
• Must possess and maintain a valid Paramedic license and a valid Tennessee driver’s license.
• Must be twenty-one (21) years of age.
• Must be able to pass yearly SCBA fit test and medical questionnaire including possible psychological exam.
• Must have excellent computer skills and be familiar with using Microsoft Office software, internet access, email, pdf documents, and windows operating systems. Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, or other software programs.
• Highly motivated with the ability to multitask.
• Must be able to respond to emergency situations during unscheduled work times. 
• This position requires residency within fifty (50) miles of Wilson County.
   

Requires certifications in the following:
 

• Pediatric Advanced Life Support (PALS) Provider, Instructor Preferred. Instructor required within twelve (12) months and must be maintained.
• Advanced Cardiac Life Support (ACLS) Provider, Instructor Preferred. Instructor required within twelve ( 12) months and must be maintained.
• Basic Life Support (AHA) Provider, Instructor Preferred. Instructor required within six (6) months and must be maintained.
• International Trauma Life Support (ITLS) or Pre-hospital Trauma Life Support (PHTLS) Provider. Instructor Preferred.
• TEMA Hazardous Materials Operations Provider, Instructor preferred. If not currently provider certified it is required within twelve (12) months from appointment. Instructor required within twenty-four (24) months and must be maintained.

Performance Aptitudes

Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes
exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships. May have stressful time constraints in daily runs as well as meeting deadlines for meetings.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding
the application of procedures and standards to specific situations. Work closely with other as part of a team. Frequently are asked to professionally deal with difficult and challenging people. 

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, division, and basic
algebra; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; the ability to
interpret graphs; and the ability to perform calculations related to drug dosage and drip rates.

Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic
form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action in emergency situations.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations
involving evaluation of information against measurable or verifiable criteria.

ADA Compliance/Physical Demands Analysis

Physical Ability: Tasks require the ability to exert heavy physical effort in heavy work, with greater emphasis on
climbing and balancing, but typically also involving some combination of frequent lifting, standing, walking both normal and uneven sometimes slippery surfaces, bending, stooping, kneeling, crouching, crawling, pulling, and carrying, pushing, and/or pulling of moderately to extremely heavy objects and materials (20-125 pounds); may occasionally involve even heavier objects and materials (up to 200 pounds). This position requires the ability to constantly be in a position to drive a specialized vehicle, use of fingers, ability to grasp, and flexible wrist motions.

Sensory Requirements: Most all tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, visual cues or signals and ability to communicate orally.

Environmental Factors: Performance of essential functions may require exposure to adverse environmental
conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes,
machinery, vibrations, electric currents, traffic hazards, bright/dim light, hazardous materials, toxic agents, violence, disease, or pathogenic substances

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Wilson County, Tennessee, is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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