Compliance Officer, Regulatory Change Management - Global Credit Union

Reports to: Regulatory Compliance Manager

Functions Supervised: None Consumer Compliance Regulatory Change Management Program

Primary Functions: Responsible for maintaining an effective regulatory change management program within the second-line Consumer Compliance department and leading consumer compliance risk management initiatives to ensure the credit union remains in compliance with laws, regulations, and regulatory expectations. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgement in protecting the interests of Global Credit Union and its members

Duties and Responsibilities:

1. Identifies and manages existing and emerging consumer compliance risks that stem from business activities through review of daily compliance alerts and determining applicability to the credit union’s products, processes, and services.
2. Ensures consumer compliance risks associated with business activities and changing regulatory requirements are effectively identified through ongoing collaboration with the lines of business (LOBs), including, but not limited to, leadership of monthly LOB compliance outreach and CMS Office Hours meetings.
3. Responsible for developing and maintaining written consumer compliance policies, programs, procedures, compliance manuals, and consumer compliance reference materials in accordance with department and enterprise-wide governance standards.
4. Leads the timely execution of consumer compliance regulatory change management processes to ensure internal business processes remain in compliance with regulatory requirements and expectations, including related business and compliance leadership, management committee, and Board reporting.
5. In partnership with enterprise-wide teams, implements and enhances consumer compliance risk mitigation efforts and internal controls.
6. Assists in the execution of the annual consumer compliance risk assessment process.
7. Assesses results of data analyses and recommends innovative consumer compliance solutions.
8. As requested, assists in issue management and remediation.
9. Develops, designs, and delivers consumer compliance strategies to influence business leaders on effective solutions and may represent leadership on complex issues.
10. Serves as the subject matter expert regarding consumer compliance laws and regulations and provides guidance and direction to others on complex issues. As requested by the manager, assists in leading and directing high priority regulatory projects impacting one or more lines of business.
11. Leads the consumer compliance proposed rulemaking process when there is impact to the credit union and ensures timely submission of credit union comments.
12. Ensures the accurate and timely preparation of compliance related reports to provide to consumer compliance leadership, management committees, and the Board of Directors.
13. Assists in coordinating and responding to audit and regulatory requirements and requests to ensure accurate and timely submission to audit and state and federal regulators.
14. Interacts with state and federal regulators in a positive and constructive manner regarding the consumer compliance management system and applicable requirements.
15. Maintains and expands expert knowledge of the consumer compliance regulatory landscape and the credit union’s key challenges through continuation education and appropriate industry certifications.
16. Maintains and expands advanced knowledge of the consumer compliance regulatory landscape and the credit union’s key challenges through continuation education and appropriate industry certifications.
17. Perform other duties as assigned.

Education:  Bachelor’s Degree in legal studies, business, finance, or related field expected. Advance degrees in business, law, and/or other applicable professional compliance related certifications strongly preferred (i.e., Certified Regulatory Compliance Manager; NAFCU Certified Compliance Officer; Credit Union Compliance Expert)

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: A minimum of eight years of applicable experience in a heavily regulated industry, including direct experience with audit or regulatory compliance. Strongly prefer candidates with experience working in financial institutions subject to CFPB supervision. Experience to also include the following - Knowledge and understanding of regulatory risk and compliance challenges in the financial/banking sector. Understanding of the role risk and compliance functions can play in supporting business and strategic objectives. Excellent and demonstrable oral and written communication skills. Aptitude to ask questions in ways that enhance the clarity, quality, and reliability of information. Skilled at conveying ideas and facts orally and in writing using language the audience or reader will best understand. An ability to read, analyze and interpret the meaning of written information (i.e. legal documents, government regulations and professional publications) and apply it to operational processes to make timely informed decisions considering the relevant facts, goals, constraints, and risks. Proven track record of working well and influencing peers, as well as members of a senior management team. Experience interacting and working successfully with federal regulators. Flexible approach to new projects, requirements, and workplace demands. Proficiency in MS Word, Power Point and Excel is required. Impeccable ethical reputation and strong emotional intelligence.

Tenure: Not Applicable

Compliance Officer, Regulatory Change Management (Category 07)

Salary Pay Range: $90,389 - $152,718 annually. Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.

In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
• Click here to view Global’s comprehensive Benefits Programs.

Equal Opportunity Employer