Complex Projects - Projects Manager with Security Clearance - ManTech International
Chantilly, VA 20151
About the Job
ManTech is seeking a motivated, career and customer-oriented Complex Projects - Projects Manager to join our team in Chantilly, VA.
Responsibilities include, but are not limited to:
• Leads projects with varied levels of risk and complexity; develops the strategy for project execution
• Acts as a resource for other team members; may lead projects with limited risks and resource requirements
• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
• Manages all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function
• Develops and oversees complex project planning, and execution
• Create and maintain a master schedule, performing schedule analysis, monitoring project progress against cost and schedule and resolving variances, validating completion of scheduled project activities and milestones, providing updates to customers and Program management.
• Use ServiceNow PPM to manage requirements from initiation through project close-out.
Includes procurement, schedule, cost, dependences, and project activities.
• Monitoring customer satisfaction which includes interaction with customers and staff.
• Collaborating with multiple teams, such as Engineering, Logistics and Procurement and customer engagement teams to ensure successful delivery of all projects.
• Developing, maintaining, and updating SOPs, WI, processes, and procedures.
• Supporting KPIs by making recommendations, developing, and supporting initiatives to reduce project costs and enhance customer experience (automation, equipment, tools, technology, process, training, etc.).
• Accountable for team performance results and meeting contractual performance criteria
• Creating and briefing presentations, reports, metrics to customers and Program leadership.
• Attending customer meetings and providing detailed minutes as required.
Hours of coverage: Individual shift may vary, but you will be a member of a team that provides coverage from 6:00 a.m.
- 6:00 p.m.
Basic Qualifications:
• Demonstrated experience developing project budgets utilizing service catalogs.
• Demonstrated experience managing projects in a WCF environment.
• Demonstrated experience presenting and briefing to senior customer management and customer stakeholders.
• Demonstrated experience in a leadership role with both responsibility for managing personnel, tasks, and interaction with all levels of customers.
• Demonstrated problem solving skills and ability to provide solutions and work with customer in providing resolution.
• Experience employing industry-standard project management practices
• Must be a self-starter, work independently, and work with a clear and defined mission.
• Must demonstrate ability to thrive and succeed in a challenging environment.
• Excellent oral and written communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information.
• Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
• Expertise, training, and actual work experience with specific, systems and technologies.
• Must demonstrate ability to thrive and succeed in a challenging environment.
• BA/BS and 2 years of experiences, or a combination of education and work experience equivalent to 6 years.
Preferred Qualifications:
• 3+ years direct knowledge of the customer's operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, and voice and video infrastructure
• PMP® or equivalent project management certification
• ITIL® v4 Foundation, or higher, certification
• Experience with ServiceNow ITSM & ITMB
• Knowledge of Cat5, Cat6, Fiber, Network Switches, voice technologies.
NOTE : Multiple levels of seniority are available dependent on qualifications/experience.
Security Clearance Requirements:
• Current/active TS/SCI with Polygraph.
Physical Requirements:
• Must be able to remain in a stationary position 50%.
• Must be able to move/traverse within and between buildings and offices.
• Must be able to position self to survey under the desks and in the server closet.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.
Responsibilities include, but are not limited to:
• Leads projects with varied levels of risk and complexity; develops the strategy for project execution
• Acts as a resource for other team members; may lead projects with limited risks and resource requirements
• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
• Manages all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function
• Develops and oversees complex project planning, and execution
• Create and maintain a master schedule, performing schedule analysis, monitoring project progress against cost and schedule and resolving variances, validating completion of scheduled project activities and milestones, providing updates to customers and Program management.
• Use ServiceNow PPM to manage requirements from initiation through project close-out.
Includes procurement, schedule, cost, dependences, and project activities.
• Monitoring customer satisfaction which includes interaction with customers and staff.
• Collaborating with multiple teams, such as Engineering, Logistics and Procurement and customer engagement teams to ensure successful delivery of all projects.
• Developing, maintaining, and updating SOPs, WI, processes, and procedures.
• Supporting KPIs by making recommendations, developing, and supporting initiatives to reduce project costs and enhance customer experience (automation, equipment, tools, technology, process, training, etc.).
• Accountable for team performance results and meeting contractual performance criteria
• Creating and briefing presentations, reports, metrics to customers and Program leadership.
• Attending customer meetings and providing detailed minutes as required.
Hours of coverage: Individual shift may vary, but you will be a member of a team that provides coverage from 6:00 a.m.
- 6:00 p.m.
Basic Qualifications:
• Demonstrated experience developing project budgets utilizing service catalogs.
• Demonstrated experience managing projects in a WCF environment.
• Demonstrated experience presenting and briefing to senior customer management and customer stakeholders.
• Demonstrated experience in a leadership role with both responsibility for managing personnel, tasks, and interaction with all levels of customers.
• Demonstrated problem solving skills and ability to provide solutions and work with customer in providing resolution.
• Experience employing industry-standard project management practices
• Must be a self-starter, work independently, and work with a clear and defined mission.
• Must demonstrate ability to thrive and succeed in a challenging environment.
• Excellent oral and written communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information.
• Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
• Expertise, training, and actual work experience with specific, systems and technologies.
• Must demonstrate ability to thrive and succeed in a challenging environment.
• BA/BS and 2 years of experiences, or a combination of education and work experience equivalent to 6 years.
Preferred Qualifications:
• 3+ years direct knowledge of the customer's operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, and voice and video infrastructure
• PMP® or equivalent project management certification
• ITIL® v4 Foundation, or higher, certification
• Experience with ServiceNow ITSM & ITMB
• Knowledge of Cat5, Cat6, Fiber, Network Switches, voice technologies.
NOTE : Multiple levels of seniority are available dependent on qualifications/experience.
Security Clearance Requirements:
• Current/active TS/SCI with Polygraph.
Physical Requirements:
• Must be able to remain in a stationary position 50%.
• Must be able to move/traverse within and between buildings and offices.
• Must be able to position self to survey under the desks and in the server closet.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.
Source : ManTech International